Okwuchukwu Josephat Nwosu
Sales Director at Reliance Health- Claim this Profile
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Bio
Toyin Deinde
Josephat displays exceptional understanding of sales and sales management. He remains a valuable member of the team and his consistent high performance is "bankable". You can always count on him.
Dr. Anu Martins
Josephat is a well-rounded sales manager. He manages prospects, pipelines and team members in a proactive manner that yields results. He is an asset to any organization to which he belongs.
Toyin Deinde
Josephat displays exceptional understanding of sales and sales management. He remains a valuable member of the team and his consistent high performance is "bankable". You can always count on him.
Dr. Anu Martins
Josephat is a well-rounded sales manager. He manages prospects, pipelines and team members in a proactive manner that yields results. He is an asset to any organization to which he belongs.
Toyin Deinde
Josephat displays exceptional understanding of sales and sales management. He remains a valuable member of the team and his consistent high performance is "bankable". You can always count on him.
Dr. Anu Martins
Josephat is a well-rounded sales manager. He manages prospects, pipelines and team members in a proactive manner that yields results. He is an asset to any organization to which he belongs.
Toyin Deinde
Josephat displays exceptional understanding of sales and sales management. He remains a valuable member of the team and his consistent high performance is "bankable". You can always count on him.
Dr. Anu Martins
Josephat is a well-rounded sales manager. He manages prospects, pipelines and team members in a proactive manner that yields results. He is an asset to any organization to which he belongs.
Credentials
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How to Create Executive-Level Data Visualizations
LinkedInSep, 2023- Sep, 2024 -
CUSTOMER SERVICE
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Experience
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Reliance Health
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United Kingdom
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Construction
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1 - 100 Employee
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Sales Director
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Dec 2022 - Present
Health insurance experts/leader. Sales presentation and production. Customer Relations experts. Broker/intermediary manager. Group Leader/Team player. Revenue/Growth driver General Insurance experts Business Development & Management Health insurance experts/leader. Sales presentation and production. Customer Relations experts. Broker/intermediary manager. Group Leader/Team player. Revenue/Growth driver General Insurance experts Business Development & Management
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Manager Sales
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Sep 2013 - Dec 2022
• Initiate marketing strategies and coordinate actions to influence higher market share. • Understand clients needs and provide bespoke service to them. • Manage the proposal development process and maintain the time-lines for proposals. Maintain the business development databases. • Develop business strategies and achieve performance targets. Generate leads for products and services. • Analyzing market trends Achievements: • Topped sales performance appraisal for 5 years consecutively. • Achieved above 90% budget expectation yearly • I have created 50 distribution channels which have about 4000 subscribers live. • Currently managing broker channels Show less
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Senior Executive Sales
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Mar 2013 - Aug 2013
Creating Market Leads , closing sales. Identifying competitors vantage and strategically positioning our products unique selling points to harness the emotional and psychologically disposition of my clients profile at our own advantage. Prepare Proposals for business bids and responding to RFP's in a timely and courteous manner. Conducting market research on health insurance purchase patterns of difference market mix/segment. Identifying new market areas for product penetration and positioning the product to become a market leader. Gathering feedback from clients to augment product offerings for better customer experience. Delivering set budget(Quarterly/Annually) in a timely fashion. Show less
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Airtel Nigeria
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Nigeria
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Telecommunications
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700 & Above Employee
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Customer Care Specialist (Inbound & Outbound)
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Jan 2011 - Jan 2013
Sell product and place customer orders in computer system. Provide customers with product and service information. Up-sell & cross-sell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Provide on-the-job training for new employees. Communicating private individuals or businesses by phone for various purposes. Delivering prepared sales scripts in persuading potential customers or clients to purchase the organization’s product or service. Describing products and services, responding to questions, and obtaining customer information. Obtaining possible customer leads and conducting follow up on first point of contact. Developing targeted sales campaigns, which increase sales to the organization from corporate customers. Entering data and maintaining database of existing customers or potential customers. Maintaining records of telephonic communications, interactions, accounts, orders, and payments. Taking proper care that the outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists. Show less
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Senior Quality Assurance Analyst / Supervisor
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Nov 2008 - Jan 2011
Uses quality monitoring data management system to compile and track performance at team and customer representatives’ level. Prepares and analyzes internal and external quality reports for management staff review. Determines telemarketing quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telemarketing service representatives on new products. Verifies telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call. Provides feedback to telemarketers by monitoring calls; monitoring feedback for external vendor programs; conducting monthly help sessions. Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training. Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes. Maintains professional and technical knowledge by attending educational workshops; reviewing. professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Show less
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Education
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2022 - 2022
Tekedia Institute
MINI - MBA, Business Administration and Management, General -
2017 - 2018
Obafemi Awolowo University
Master of Business Administration - MBA, MARKETING -
1999 - 2002
Enugu State University of Science and Technology
Bachelor's Degree, Business Administration and Management, General
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