Oktay Cetintas

Head of Passenger and Terminal Operations (Deputy COO) at EuroAirport Basel-Mulhouse-Freiburg
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Contact Information
us****@****om
(386) 825-5501
Location
Kloten, Zurich, Switzerland, CH
Languages
  • Französisch -
  • Englisch -
  • Deutsch -
  • Türkisch -

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5.0

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Gian Carlo Alessi

During my 9 years @EuroAirport I had the pleasure to get to know Oktay as a great person driving to deliver excellence at all time. During the Transformation process I was leading, I also experienced Oktay as a person being very open to change, willing to try new ways by applying a pragmatic approach.

LinkedIn User

Im Zuge der periodischen Schengen-Evaluierungen der schweizerischen Schengen-Aussengrenzen an den Flughäfen hatte ich bereits zweimal das Vergnügen, mit Oktay zusammenarbeiten zu dürfen. Oktay überzeugte mich dabei durch seine rasche Auffassungsgabe, sein Engagement sowie den unbedingten Willen, für alle Seiten stimmige, pragmatische Lösungen zu entwickeln. Ich erlebte Oktay als einen verbindlichen und vertrauenswürdigen Partner, mit dem die Zusammenarbeit dank seiner offenen, motivierten und freundlichen Art auch menschlich immer wieder eine Freude ist.

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Experience

    • France
    • Aviation and Aerospace Component Manufacturing
    • 100 - 200 Employee
    • Head of Passenger and Terminal Operations (Deputy COO)
      • Jan 2013 - Present

      Leading the units Airport Service Center, Terminal Management, 1st level Maintenance & Terminal Logistics, operational key account management, management & supervision of the EuroAirport Business Center (operational, commercial, logistics), representation of EuroAirport and coordination of interfacing services and bodies (Police, Customs, FOCA, DGAC) and with all stakeholders (Airlines, Handling Agents, Retail, Concessioner, etc.)

    • Manager Passenger Services (Deputy Head of Airport Operations)
      • Jun 2007 - Dec 2012

      To assure professional customer and passenger services, smooth and optimal utilization of the terminal infrastructure and airport operations, active steering of the whole operation in case of any irregularities, acting as Airport Duty Officer, process owner for all PRM activities,

    • Manager Passenger Services
      • Feb 2006 - Jun 2007

      Heading the Passenger Services Department (Financial, Operational, People Management, operational Key Account) with the following units; Departure Services, Arrival Services, Staff Planning & Training, Editing & Transit Services Heading the Passenger Services Department (Financial, Operational, People Management, operational Key Account) with the following units; Departure Services, Arrival Services, Staff Planning & Training, Editing & Transit Services

    • Switzerland
    • Airlines and Aviation
    • 700 & Above Employee
    • SWISS Station Manager JFK
      • Nov 2004 - Jan 2006

      Station Management for SWISS Int'l Airlines (full operational & financial responsability, ATO, Management of SWISS own Lounge, Lost & Found Service, LERAP - local emergency response plan, staff planning and training, etc.) Station Management for SWISS Int'l Airlines (full operational & financial responsability, ATO, Management of SWISS own Lounge, Lost & Found Service, LERAP - local emergency response plan, staff planning and training, etc.)

Education

  • CEIBS - Lorange Business Institute Zurich (former Lorange, former GSBA)
    MSc. in Business and Marketing Management, Business Administration & Economics
    2013 - 2017
  • ICAO / Concordia University
    AVSEC-PM, Aviation Security and Management
    2015 - 2015
  • ACI / ICAO
    IAP (International Airport Professional), Aviation and Airport Management
    2013 - 2015
  • ZHAW School of Management and Law
    BSc. in Business Administration (Betriebsökonom FH / HWV), Betriebswirtschaft, Vertiefung Marketing Kommunikation
    1995 - 1999

Community

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