Okta Rini

After Sales Service Specialist at PT. Cut Make Trim
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Contact Information
us****@****om
(386) 825-5501
Location
Denpasar, Bali, Indonesia, ID

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Experience

    • Indonesia
    • Manufacturing
    • 1 - 100 Employee
    • After Sales Service Specialist
      • Feb 2021 - Present

      Taking care all about the after sale service. Get client’s feedback, maintain online reviews, following up clients after purchase. Provide all the information clients may need. Problems solving and handling complaints. Taking care all about the after sale service. Get client’s feedback, maintain online reviews, following up clients after purchase. Provide all the information clients may need. Problems solving and handling complaints.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Assistant waiter
      • Nov 2017 - Feb 2020

      Fully responsible cleanliness of the section, table setting, guest satisfaction, handling complaint, special diet, allergies, manage team work among colleagues and don’t forget making an unforgettable cruise vacation experience is priority. Fully responsible cleanliness of the section, table setting, guest satisfaction, handling complaint, special diet, allergies, manage team work among colleagues and don’t forget making an unforgettable cruise vacation experience is priority.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Oct 2015 - Oct 2017

      Having fun, Rock ‘n Roll and all jobs are done properly as per SOP at the same time. Creating the authentic experiences and deliver the service in way of joy as a company brand ambassador. And also achieve the sales target for sure. Having fun, Rock ‘n Roll and all jobs are done properly as per SOP at the same time. Creating the authentic experiences and deliver the service in way of joy as a company brand ambassador. And also achieve the sales target for sure.

    • Bahrain
    • Restaurants
    • 1 - 100 Employee
    • Captain Waitress
      • Apr 2013 - Sep 2015

      As a section holder, taking full of responsible. Solve small-small case. Handling the guest, make sure guest are satisfied. checking that waitresess doing the proper job. Train the waitresess about SOP, team work,pay attention to each and every single details. Being a good example for the waitresess. Lead the waitresess to a good way, good service, with a good knowledge. As a section holder, taking full of responsible. Solve small-small case. Handling the guest, make sure guest are satisfied. checking that waitresess doing the proper job. Train the waitresess about SOP, team work,pay attention to each and every single details. Being a good example for the waitresess. Lead the waitresess to a good way, good service, with a good knowledge.

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Waitress
      • Feb 2013 - Apr 2013

    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • Nov 2012 - Jan 2013

    • Waitress
      • Jan 2012 - Jul 2012

    • Indonesia
    • Hospitality
    • 200 - 300 Employee
    • Runner
      • Jan 2011 - May 2011

Education

  • SMK Negeri 3 Denpasar
    Tourism and Travel Services Management
    2006 - 2009

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