Oksanen Nina

Customer Care Specialist at 020202 Palvelut Oy
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Contact Information
us****@****om
(386) 825-5501
Location
Nummela, Uusimaa, Finland, FI

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Experience

    • Finland
    • Information Services
    • 1 - 100 Employee
    • Customer Care Specialist
      • Jan 2022 - Present

      Ask me anything, I will find answer to you :) Ask me anything, I will find answer to you :)

    • Finland
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • some kind of documentation person - updating documents etc to new system
      • Jul 2021 - Present

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer care specialist
      • Nov 2020 - Present

      Helping people with orders, order changes, inquiries etc. Helping people to solve their problems Helping people with orders, order changes, inquiries etc. Helping people to solve their problems

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Care agent
      • Mar 2020 - Nov 2020

      Helping people with orders, order changes, inquiries etc. Helping people to solve their problems. Helping people with orders, order changes, inquiries etc. Helping people to solve their problems.

    • Finland
    • Business Consulting and Services
    • 1 - 100 Employee
    • Buyer
      • Jun 2019 - Sep 2019

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Materials Specialist
      • Jan 2019 - Jun 2019

      Sourcing support for Varjo Technologies; purchase orders, tracking, updating documents… what ever they need me to do :) Sourcing support for Varjo Technologies; purchase orders, tracking, updating documents… what ever they need me to do :)

    • Finland
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Purchaser
      • Nov 2018 - Jan 2019

      Arranging PO's, tracking, making reclamations... This was training place for my studies Arranging PO's, tracking, making reclamations... This was training place for my studies

    • United States
    • Software Development
    • 700 & Above Employee
    • Material Specialist
      • Apr 2014 - Aug 2016

      Sources and manages direct materials to ensure availability for new Microsoft Mobile OY programs at the right cost, correct version and quality level in time for proto series. Works in engine/ product programs and in Business Management and co- operates with Supply Line Management, Technology Development, Buyers. Large network for component suppliers. Close co- operation with Factory. Sources and manages direct materials to ensure availability for new Microsoft Mobile OY programs at the right cost, correct version and quality level in time for proto series. Works in engine/ product programs and in Business Management and co- operates with Supply Line Management, Technology Development, Buyers. Large network for component suppliers. Close co- operation with Factory.

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Material Project Coordinator
      • Aug 2008 - Mar 2014

      Similar role than current role as Material Specialist Similar role than current role as Material Specialist

    • Finland
    • Telecommunications
    • 700 & Above Employee
      • 2005 - 2008

      This role was different than current role even the title is the same.Mainly as buyer, receiving purchase requests from programs.Collaborate with many sites in Nokia (Sourcing, Invoicing department, R&D…) and suppliers. Good experience in operations of materials (SAP R/3).Purchase orders to vendors according to Sourcing PR´s, confirmations for those, monitoring of deliveries, inquiries, changes.

      • 2003 - 2005

      Sources and manages direct materials to ensure availability for new Nokia programs at the right cost, correct version and quality level in time for proto series. Works in engine/ product programs and in Business Management and co- operates with Supply Line Management, Technology Development, Buyers. Large network for component suppliers. Builds in subcontractor in Tallinn mainly.

      • 2002 - 2003

      Business Controlling in Nokia Factory (Latest Estimate- costs, Actual costs- counting and correcting costs in SAP if needed), scrap reporting.

      • 1997 - 2002

      Goods recipients, reporting, stocktaking, scrapping, making purchase orders- all kind of material controlling (correct materials enough in time for proto series), communication with product development, mainly Sourcing. Strong SAP experiense.

Education

  • Salon seudun aikuiskoulutuskeskus
    Liiketalouden perustutkinto
    2017 - 2019
  • Edupoli
    Diploma in Purchasing
    2017 - 2018
  • Marketing Institute
    Diploma in Purchasing
    2004 - 2004
  • Marketing Institute
    Diploma in Material Operation
    1999 - 2000
  • Nokia SAP R3 trainings
    Logistics, Materials, and Supply Chain Management
    1997 - 1998
  • Marketing Institute
    Basic degree in advertising
    1997 - 1997
  • Lukio
    1990 - 1993

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