Oksana Temruk

IT Business Analyst at INGO
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Contact Information
us****@****om
(386) 825-5501
Location
UA
Languages
  • Russian -
  • Ukrainian -
  • English -

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Experience

    • Ukraine
    • Insurance
    • 1 - 100 Employee
    • IT Business Analyst
      • Feb 2017 - Present

      Business Analyst at the projects: "API services development" "Сustomer online portal" "Partner online portal" "Online sales" "Efficiency of operational accounting processes" "Development internal operating system AIS" Responsibilities, as Business analyst: Close interaction with stakeholders to capture business needs, elicit requirements, ultimately ensuring business needs are met; Documentation of requirements; Approval of requirements; Participation in User Acceptance Testing; Projects weekly report; Participation in development of project plan. Show less

    • Ukraine
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • CRM specialist (Business analyst\Data analyst)
      • Sep 2015 - Dec 2016

      Work with CRM system (Microsoft dynamics) Responsibilities, as Business analyst: Analysis, description and optimization of business processes of the company, which describing relationships with customers. Communication with the dealer centers in order to identify their needs and requirements to functionality of the CRM system. Initialization of new functionality of the CRM system. Documentation of the requirements to the CRM system. Participation in testing of CRM system new functionality. Training end-users to use the system effectively. Responsibilities, as Data analyst: Customers profile analysis and customers segmentation using data of the CRM system. Development of analytical reports about customer behavior and customer visits to official service. Development of the automatical analytical reports using VBA. Support and effectiveness of marketing campaigns analysis using CRM system functionality. Participation and make presentations for company conferences. Show less

    • Food Production
    • 700 & Above Employee
    • Lead analyst of sales planning
      • Feb 2012 - Aug 2015

      Responsibilities, as Business analyst: Description of the annual sales planning process, discussion and agreement with all process participants. Description of the monthly sales planning process, discussion and agreement with all process participants. Responsibilities, as Data analyst: Forecasting and planning monthly\annual volume of sales. Discussion with commercial department about coordinating and performance of sales plans. Planning monthly\annual volume of production based on the sales plan. Planning monthly\annual income of the company based on the sales plan. Development of the analytical reporting. Analytical review monthly\annual sales for the management of the company. Show less

    • Ukraine
    • Food Production
    • 200 - 300 Employee
    • Analyst
      • Oct 2007 - Jan 2012

      Responsibilities, as Business analyst: Development analytical system for sales department: - communication with the region distributors in order to identify their needs and requirements to functionality of the system. - description of the requirements to system for programmers; - creation users manual about new functionality; - automatization of the internal reporting and reporting for distributors by means of the analytical program. Responsibilities, as Data analyst: Participation in development, planning and calculation of KPIs for sales team. Mathematical modelling of marketing campaigns. The analysis of efficiency of the carried-out price and marketing activities. Development of analytical reporting. Analysis of the market. Show less

    • United Kingdom
    • Advertising Services
    • 700 & Above Employee
    • Media Planner
      • Mar 2007 - Sep 2007

      Drawing up the effective media plan of an advertizing campaign on the Internet; Creation of mutually beneficial relations with managers of Internet resources; Placement of a banner and contextual advertizing on the Internet; Drawing up reporting materials for the client. Drawing up the effective media plan of an advertizing campaign on the Internet; Creation of mutually beneficial relations with managers of Internet resources; Placement of a banner and contextual advertizing on the Internet; Drawing up reporting materials for the client.

    • Ukraine
    • Advertising Services
    • 1 - 100 Employee
    • Media Planner
      • Jun 2006 - Nov 2006

      The analysis of target audience for an advertizing campaign; The analysis and the forecast of ratings of telecasts for different target audiences; Drawing up the effective media plan of an advertizing campaign on television; Purchase of a broadcasting time on channels; Maintenance of an advertizing campaign; Drawing up reporting materials and presentations for the client. The analysis of target audience for an advertizing campaign; The analysis and the forecast of ratings of telecasts for different target audiences; Drawing up the effective media plan of an advertizing campaign on television; Purchase of a broadcasting time on channels; Maintenance of an advertizing campaign; Drawing up reporting materials and presentations for the client.

Education

  • National Technical University of Ukraine 'Kyiv Polytechnic Institute'​
    Specialist, Faculty: Institute of the applied system analysis
    2002 - 2008
  • The International University of Finance (IUF)
    Bachelor's degree, Economics of Enterprise
    2006 - 2007

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