Oksana Panchenko

Senior Editor at FLIIST
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA

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Experience

    • Ukraine
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Senior Editor
      • Aug 2019 - Present

      Fliist.com is a global content catalogue, where you can share and collect your favorites from various categories: movies, books, music, articles, tv shows, courses, places, hobbies etc.Main responsibilities:- Research & content creation;- Working with numerous sources of information (interviews, social media, podcasts, videos, books);- Profile creation and continuous updates;- Management and cooperation with other editors. Fliist.com is a global content catalogue, where you can share and collect your favorites from various categories: movies, books, music, articles, tv shows, courses, places, hobbies etc.Main responsibilities:- Research & content creation;- Working with numerous sources of information (interviews, social media, podcasts, videos, books);- Profile creation and continuous updates;- Management and cooperation with other editors.

    • Estonia
    • Information Technology & Services
    • 100 - 200 Employee
    • Customer Service Manager
      • Dec 2018 - Jul 2019

      Was working with native speakers, providing customer support over the phone regarding different issues with automotive parts ordered on carid.com (main website);Provided excellent customer service to Clients by phone system; answer questions and inquiries;Resolved customer complaints and problems, offer possible solutions;Replied to incoming customer order status and product requests, providing appropriate and correct information;Showed a positive attitude, even when faced with misplaced criticism or frustration;Worked under stressful conditions;Placed orders, process changes/returns etc. according to established policies and procedures;Dealt with vendor companies regarding product/order updates.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Corporate Recruiter
      • Dec 2017 - Jan 2019

      • Sourcing candidates, maintaining records in the company's database.• Conducting initial phone screening, checking their competencies & skill sets.• Spending 6 hours of call time a day.• Handling client requirements, negotiating the rates with the concerned vendors, submitting the candidate’s profile to account managers with proper information like Contact details, Availability, Rate, current location experience on the required skill of the consultant.• Cross checking with resumes and make sure that the resume matches with the desired skill sets of the requirement.• Arranging interviews over phone and Face to Face and follow ups.• Guiding candidates through all the steps of the hiring process.• Have worked with H1B &1099, W2 and on Full time positions.• Customer service.• Cold-calling, speaking with both passive and active candidates. • Recruitment for company's clients in fields of IT, Alternative energy, Banking, Manufacturing and Metallurgy industries.• Worked remotely, full time 8 AM EST - 5 PM EST.

    • Rewriter Proofreader Editor
      • May 2015 - Dec 2018

      Writing articles on different topics ranging from Astrology, Numerology to Science, IT & Technology, Space etc.Following deadlines and dealing with large volume of material.Making up to 3 different versions on one initial text.Making gender-neutral texts.Editing and correcting texts and instructions. Writing articles on different topics ranging from Astrology, Numerology to Science, IT & Technology, Space etc.Following deadlines and dealing with large volume of material.Making up to 3 different versions on one initial text.Making gender-neutral texts.Editing and correcting texts and instructions.

    • Cyprus
    • Education Management
    • 1 - 100 Employee
    • writer
      • Apr 2013 - Dec 2015

      Writing academic essays according to the topic and requirements Writing academic essays according to the topic and requirements

Education

  • Dnipropetrovs'kij Nacional'nij Universitet
    Bachelor's degree, Major in Philology and Translation
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