Oksana Klepailo

Corporate Receptionist at Office Concierge
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB

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Bio

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Credentials

  • Emergency First Aid at Work 6 Hour Level 3 (VTQ) - EFAW
    ProTrainings Europe Ltd
    Dec, 2021
    - Oct, 2024

Experience

  • Office Concierge
    • United Kingdom
    • Facilities Services
    • 100 - 200 Employee
    • Corporate Receptionist
      • Jan 2022 - Present

  • Victoria Inn
    • Front Desk Receptionist
      • Sep 2020 - Present

  • CH&CO
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Hospitality /Catering Assistant
      • Mar 2019 - Nov 2021

    • Hospitality /Catering assistant
      • Mar 2019 - Aug 2020

      Greetings and welcoming customersProviding customer serviceSet up the meetings roomsAnswering incoming callsCashier duties and handling paymentsPlacing food ordersPreparing hot (coffee) and cold beveragesCarrying out Health & Safty audits

  • Accessories store - Sunshine
    • Seller assistant
      • May 2017 - Nov 2018

      Welcoming and greetings customersProviding an excellent customer serviceComplaint handlingCashier duties and handling paymentsGeneral cleaning duties Welcoming and greetings customersProviding an excellent customer serviceComplaint handlingCashier duties and handling paymentsGeneral cleaning duties

  • Hotel Bukovyna
    • Receptionist
      • Feb 2016 - Nov 2016

      Welcoming GuestsCheck-in and Check-outTaking reservations by phone, emails and walk-inExceeding guest expectationsComplaint handlingCashier duties and handling payments Welcoming GuestsCheck-in and Check-outTaking reservations by phone, emails and walk-inExceeding guest expectationsComplaint handlingCashier duties and handling payments

Education

  • University of Wales Trinity Saint David
    Certificate of higher education, Skills for the Workplace
    2020 - 2021
  • Reseption Academy, London
    Reseptionist, Hotel Reseptionist & Opera PMS Hotel Software
    2020 - 2020
  • Yuriy Fedkovych Chernivtsi National University
    Master's degree, Tourism and Hospitality
    2011 - 2017

Community

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