Experience

SIMOURG

• Latvia
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst Project Management

  • May 2022 - Present



Meduza

• Latvia
• Media Production
• 1 - 100 Employee

• Back Office Manager

  • Aug 2019 - Aug 2021

  • optimization of the company's business processes as: workflow automation, database rebuilding, document management and process optimization, cloud Infrastructure.• work with contracts and primary accounting. • preparation of annual reports • optimization of the company's business processes as: workflow automation, database rebuilding, document management and process optimization, cloud Infrastructure.• work with contracts and primary accounting. • preparation of annual reports



Evolution

• Malta
• IT Services and IT Consulting
• 700 & Above Employee

• Team Manager/Project Manager

  • Aug 2012 - Apr 2020

  • Developing and implementing short and long-term projects• Leading team 50 person• Introduced technical support team (work organization, manuals, training)• Introduced new bonus system, simulations.• Budgeting staff, recounting needed number of co-workers according to business needs, staffing on monthly basis, planning, and scheduling, staff utilization.• Implemented product in 5 studios abroad Latvia: staff training, mentoring satellite studios, preparing manual, adjusting product to specific ethnic and cultural background and studio specifics.• Maintain staff by orienting, training, developing, and evaluating.• Planning, monitoring, appraising, and reviewing job procedures• Motivating team and individuals to achieve set targets• Ensuring continuous and properly organized communication flow within team and with other departments.• Data analysis: KPI, maintains quality service by analysing and resolving quality and service issues, identifying trends, and recommending system improvements. Gathering and analysing critical data.• Working under pressure and tight deadlines