Product Manager

• Apr 2022 - Present

Continuous improvement of Flo Health Assistant, a unique chatbot for women's health.- Working with analysts, user researchers, and product designers to discover and develop content and engineering features- Managing and prioritizing team backlog in Jira- Managing team risks and dependencies- Routinely monitoring success and health metrics and actively managing incidents- Running A/B tests to improve key metrics- Presenting team results to stakeholders- Participating in Chatbots strategy creation Show less

Product Manager / Conversation Design Lead

• Jan 2020 - Apr 2022

Combining content lead and product manager roles in the team creating conversation flows for Flo Health Assistant, a unique educational and self-assessment chatbot dedicated to women's health. My core responsibilities included:- Managing a team of 6 conversation designers (chatbot scriptwriters)- Overseeing and constantly improving the quality of Flo Health Assistant content and logic- Contributing to team OKRs and roadmaps development- Organizing and conducting workshops and brainstorms- Managing team backlog in Jira; facilitating backlog refinement and sprint planning (agile ceremonies)- Managing team risks and dependencies- Overseeing chatbot content releases- Routinely monitoring success and health metrics and actively managing incidents- Running A/B tests to improve key metrics- Gathering the results of qualitative and quantitative research to inform decisions- Managing customer support requests related to chatbot content- Presenting team results to stakeholders- Participating in content guidelines development- Participating in Chatbots strategy creation Show less

Medical Editor

• Apr 2019 - Jan 2020

In this position, I completed a project of massive content review to ensure medical credibility of Flo in-app content. My responsibilities included: - Communicating with Flo Medical Board members- Editing articles to improve readability while maintaining medical accuracy- Collaborating with Content, Legal, Medical, and Engineering teams to resolve dependencies- Presenting the results to stakeholders

Chief Editor

• Feb 2018 - Mar 2019

- Managing a team of freelance writers - Editing and proofreading various copy formats - Developing content marketing strategy - Analyzing SEO data and optimizing content - Publishing content - Managing a team of freelance writers - Editing and proofreading various copy formats - Developing content marketing strategy - Analyzing SEO data and optimizing content - Publishing content

Chief Editor / Writer

• Feb 2017 - Feb 2018

- Editing and proofreading long-form copy - Writing about medical & industrial image analysis based on machine learning - Upskilling a team of 10 writers - Collaborating with SEO-managers - Editing and proofreading long-form copy - Writing about medical & industrial image analysis based on machine learning - Upskilling a team of 10 writers - Collaborating with SEO-managers

Freelance Translator and Editor

• Mar 2015 - Jan 2017

- Translating books on physics, astronomy, molecular biology (EN-RU) - Editing a book on Neurobiology http://www.labirint.ru/authors/161984/ - Translating books on physics, astronomy, molecular biology (EN-RU) - Editing a book on Neurobiology http://www.labirint.ru/authors/161984/

Diagnostic Radiologist

• Dec 2014 - Aug 2016

Freelance Interpreter

• Mar 2014 - Jun 2014

- Translating and interpreting from English to Russian and vice versa - Helping EU journalists working in Donetsk, Ukraine to solve the problems and communicate with locals - Translating and interpreting from English to Russian and vice versa - Helping EU journalists working in Donetsk, Ukraine to solve the problems and communicate with locals

Diagnostic Radiologist

• Aug 2012 - Jun 2014