Aksana Vaniukevich

Business Analyst, Project Manager (Customer Success Manager) at GP Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL
Languages
  • English Professional working proficiency
  • Russian Native or bilingual proficiency

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Credentials

  • Customer Analytics
    Coursera Course Certificates
    Jul, 2016
    - Nov, 2024

Experience

  • GP Solutions
    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Business Analyst, Project Manager (Customer Success Manager)
      • Jul 2022 - Present

      - Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business; - Perform gap analysis to make sure the backlogs of the platform meet client’s needs; - Ensure that Implementation and customized GP Travel Enterprise configuration are to be done in accordance with the established process; - Planning, specification, and coordination of customized client development based on the GP Travel Enterprise platform within the agreed time frame and common product roadmap; - Execute acceptance testing and present the results to the customers and stakeholders; - Prepare weekly client status reports and present them to the product team; - Follow-ups of all calls with clients and weekly status letters to clients; - Advising clients on the use and development of the platform; - Support clients after go-live; - Proactive interaction with clients for developing successful cooperative relationships. Show less

  • Intellectsoft
    • United States
    • Software Development
    • 100 - 200 Employee
    • Partner Manager
      • May 2016 - Jul 2017

      - Operated external employees’ work on the projects; - Developed and launched the Partner management process (Partner Employees' interviewing, performance, extension, termination, and replacement procedures (Confluence)); - Managed and monitored external employees’ allocation, project onboarding, performance, and termination (around 25 employees / 10 projects a month) (Jira); - Communicated with Partner-Companies, and remote teams regarding the budget, terms of cooperation, the scope of work, and allocation timeline; - Administered Documents (Budget Forecast Plan, Budget Report, Partner Employees’ Database, contracts, invoices, and payments); - Facilitated Meetings and created meeting Follow-ups; - Ensured Project Managers and Team Leads followed the Partner management process accordingly; - Searched and negotiated with new Partner Companies and remote teams to widen the company's technological expertise. Show less

  • EventSpace.by
    • Belarus
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager, Account Manager
      • Jun 2015 - May 2016

      - Management of top IT events in the industry: conferences, meetups, hackathons (Mobile Optimized, GDG DevFest, FullStack Gathering, QA Automation Conf, Product Mondays, Java Day Meetups, CTO School, etc.) - Account management of IT companies (consulting on Employer Branding, organization of educational PR events); - Management of IT communities (MinskJS, Google Developers Group Minsk, Women Tech Makers, COMAQA, CTO School); - SMM on various platforms. - Management of top IT events in the industry: conferences, meetups, hackathons (Mobile Optimized, GDG DevFest, FullStack Gathering, QA Automation Conf, Product Mondays, Java Day Meetups, CTO School, etc.) - Account management of IT companies (consulting on Employer Branding, organization of educational PR events); - Management of IT communities (MinskJS, Google Developers Group Minsk, Women Tech Makers, COMAQA, CTO School); - SMM on various platforms.

  • Intellectsoft
    • United States
    • Software Development
    • 100 - 200 Employee
    • IT Recruiter
      • May 2015 - Aug 2015

      - Active search of candidates, including direct search, headhunting (IT-specialists of different levels and areas); - Interviewing and assessing candidates; - Participation in various HR activities (introduction & adaptation of new employees, motivation, organization of events); - Planning & organizing educational PR events of the company in the IT sector among the potential staff. - Active search of candidates, including direct search, headhunting (IT-specialists of different levels and areas); - Interviewing and assessing candidates; - Participation in various HR activities (introduction & adaptation of new employees, motivation, organization of events); - Planning & organizing educational PR events of the company in the IT sector among the potential staff.

  • CactusSoft
    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • HR-manager, IT Recruiter
      • Mar 2012 - May 2015

      Responsible for the entire cycle of HR and Recruiting duties: - Active search of candidates, including direct search, headhunting (IT specialists of different levels and areas); - Initial interviewing, professional & personal assessments, working conditions negotiation, making job offers; - Onboarding, Performance reviews, and Team building of Employees; - Database administration, hiring documents preparation; - Development of Company Corporate Brand; - Organizing educational PR events for the Company. Show less

Education

  • Grodno Yanka Kupala State University
    Bachelor of Arts (B.A.), Contemporary Foreign Languages. Linguistics. Countrystudies.
    2004 - 2009
  • Institute of professional skill advancement at Grodno State University
    Bachelor's degree, Management
    2010 - 2012

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