I had the pleasure to work closely with Omar for three years at Marriott Grosvenor Square in the Front of House Department. I was particularly impressed by Omar exceptional leadership skills; he knows how to listen and understand his guests but most importantly his team. He leads with compassion and has the ability to inspire others through encouragement and empowerment. He recognises that every team member is essential and endeavour to cultivate their happiness and wellbeing. Omar is an example of hard-working person, working his way up to his position of Guest Experience Manager. He leads by example, coaching and mentoring the team to achieve common goals. He is a person you can trust completely, knowing that he will take ownership of anything that might arise not only in the daily operations of the hotel but also in several big projects like the re-branding of the M Club Lounge. And most important of it all, he will do it with a smile. Omar would be an exceptional asset to any team.

Every two or three months over the last 4 years we have had the opportunity to watch Omar at work as he met the needs of guests in a 5 star hotel and developed significant skills in managing important hotel functions. He has performed well, particularly given the dual challenges of the nature of some of the guests and the demands of hotel management, without ever appearing to be stressed in what is a stressful role. Omar adapted well to the increased responsibilities as his career at Marriott progressed. He demonstrated a rapid grasp of the new requirements of his roles, particularly in relation to hiring and managing staff and ensuring the maintenance of standards in the delivery of services. He also quickly demonstrated a quiet and thorough professionalism that one would more often see only in a person with more experience. The functions he managed ran smoothly and efficiently. Omar was unflappable, unerringly polite and, when necessary, firm in carrying out the public facing aspects of his role. As we came to know the staff reporting to him, it was clear that he was popular as a supervisor while at the same time capable of ensuring that they met the exacting standards of the hotel. We found Omar to be articulate, intelligent, well-prepared, responsive and knowledgeable whenever we talked to him. We wish him well in his career.

I had the pleasure to work closely with Omar for three years at Marriott Grosvenor Square in the Front of House Department. I was particularly impressed by Omar exceptional leadership skills; he knows how to listen and understand his guests but most importantly his team. He leads with compassion and has the ability to inspire others through encouragement and empowerment. He recognises that every team member is essential and endeavour to cultivate their happiness and wellbeing. Omar is an example of hard-working person, working his way up to his position of Guest Experience Manager. He leads by example, coaching and mentoring the team to achieve common goals. He is a person you can trust completely, knowing that he will take ownership of anything that might arise not only in the daily operations of the hotel but also in several big projects like the re-branding of the M Club Lounge. And most important of it all, he will do it with a smile. Omar would be an exceptional asset to any team.

Every two or three months over the last 4 years we have had the opportunity to watch Omar at work as he met the needs of guests in a 5 star hotel and developed significant skills in managing important hotel functions. He has performed well, particularly given the dual challenges of the nature of some of the guests and the demands of hotel management, without ever appearing to be stressed in what is a stressful role. Omar adapted well to the increased responsibilities as his career at Marriott progressed. He demonstrated a rapid grasp of the new requirements of his roles, particularly in relation to hiring and managing staff and ensuring the maintenance of standards in the delivery of services. He also quickly demonstrated a quiet and thorough professionalism that one would more often see only in a person with more experience. The functions he managed ran smoothly and efficiently. Omar was unflappable, unerringly polite and, when necessary, firm in carrying out the public facing aspects of his role. As we came to know the staff reporting to him, it was clear that he was popular as a supervisor while at the same time capable of ensuring that they met the exacting standards of the hotel. We found Omar to be articulate, intelligent, well-prepared, responsive and knowledgeable whenever we talked to him. We wish him well in his career.

I had the pleasure to work closely with Omar for three years at Marriott Grosvenor Square in the Front of House Department. I was particularly impressed by Omar exceptional leadership skills; he knows how to listen and understand his guests but most importantly his team. He leads with compassion and has the ability to inspire others through encouragement and empowerment. He recognises that every team member is essential and endeavour to cultivate their happiness and wellbeing. Omar is an example of hard-working person, working his way up to his position of Guest Experience Manager. He leads by example, coaching and mentoring the team to achieve common goals. He is a person you can trust completely, knowing that he will take ownership of anything that might arise not only in the daily operations of the hotel but also in several big projects like the re-branding of the M Club Lounge. And most important of it all, he will do it with a smile. Omar would be an exceptional asset to any team.

Every two or three months over the last 4 years we have had the opportunity to watch Omar at work as he met the needs of guests in a 5 star hotel and developed significant skills in managing important hotel functions. He has performed well, particularly given the dual challenges of the nature of some of the guests and the demands of hotel management, without ever appearing to be stressed in what is a stressful role. Omar adapted well to the increased responsibilities as his career at Marriott progressed. He demonstrated a rapid grasp of the new requirements of his roles, particularly in relation to hiring and managing staff and ensuring the maintenance of standards in the delivery of services. He also quickly demonstrated a quiet and thorough professionalism that one would more often see only in a person with more experience. The functions he managed ran smoothly and efficiently. Omar was unflappable, unerringly polite and, when necessary, firm in carrying out the public facing aspects of his role. As we came to know the staff reporting to him, it was clear that he was popular as a supervisor while at the same time capable of ensuring that they met the exacting standards of the hotel. We found Omar to be articulate, intelligent, well-prepared, responsive and knowledgeable whenever we talked to him. We wish him well in his career.