Experience

The Bulb Africa

• Nigeria
• Technology, Information and Internet
• 100 - 200 Employee

• Software Engineer

  • Nov 2021 - Present

  • Collaborated with a team of three to build an online assessment platform• Analysed user needs and software requirements to create robust and efficient product.• Acknowledged for detecting software testing bottlenecks thus decrease software testing time by 50%• Followed best coding practices including object-oriented programming techniques and SOLID principles on projects. • Ensuring timely response and data reliability by following strict service level agreements.• Developed and maintained custom data-centric applications using ASP.NET, C#/.NET and services with Agile/SCRUM methodology.

• Software Engineer

  • May 2021 - Oct 2021

  • Developed a team project and built C# components for implementing business logic and creating API endpoints using Clean Architecture in a four-tier application interacting with MS SQL server database using Entity framework Core.• Developed and directed software system testing and validation procedures, programming and procedures.• Modified existing software to correct errors, fix bugs and allow adaptation to new hardware to improve performance by more than 30%.



Panalette's Consult

• Customer Service Consultant

  • Jan 2016 - May 2021



Eko Electricity Distribution Plc

• Nigeria
• Utilities
• 400 - 500 Employee

• Cashier

  • Feb 2016 - May 2020

  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.• Assisted customers by answering questions and fulfilling requests.• Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.• Assisted customers by answering questions and fulfilling requests.• Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Sales Representative

  • Oct 2015 - Jan 2016

  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.• Utilized effective communication and active listening skills to create client rapport to grow profitability.• Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.• Generated and followed up on lead lists resulting from specific marketing campaigns.• Proactively managed client correspondence and recorded all tracking and communications.• Performs cost-benefit analyses of existing and prospective customers.