Ojas Joshi

Business Development and Customer Success (Lead) at FITQII - Tools for Coaches
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Experience

    • India
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Business Development and Customer Success (Lead)
      • Jan 2022 - Present

      Pune, Maharashtra, India Leading the B2B Team for building tailor-made solutions (Apps-CRM-Website) for Fitness Business Globally. 1. FITQII started its journey as a B2C Marketplace Application with 250 Coaches part of the Pilot-run. 2. A conscious change in Strategy made us pivot to B2B where we build custom solutions for their Business. 3. My role starts from the discovery or explaining the Owner the potential of Tech to delivering a mobile application that delivers their fitness/nutrition services… Show more Leading the B2B Team for building tailor-made solutions (Apps-CRM-Website) for Fitness Business Globally. 1. FITQII started its journey as a B2C Marketplace Application with 250 Coaches part of the Pilot-run. 2. A conscious change in Strategy made us pivot to B2B where we build custom solutions for their Business. 3. My role starts from the discovery or explaining the Owner the potential of Tech to delivering a mobile application that delivers their fitness/nutrition services. a) Defining the scope of Work which includes RFP b) Prototype and Mockup creation - Visual representation for each brand - (Try before Buy) c) Leading Project Delivery efforts with Product Team including custom request flow mapping d) Customer Success post dellivery including Training 4. Markets we serve currently - India and Middle East 5. Top Clients include - SOHFIT, Fitness Talks, The QUAD, Body Sculptor by Prashant Sawant, Tonabolic, JIVFIT Show less

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Lead
      • Jul 2021 - Present

      Mumbai, Maharashtra, India Project Zariya is an Integrated Village Development program that focusses on the following areas of development, 1. Marginal Farming Livelihood 2. Women empowerment through skill development 3. Enhancing the Village community center 4. School and Education upliftment 5. Sanitation and Hygiene - Focussed on clean, reusable washrooms

    • CEO - Rotaract Operations
      • Jul 2020 - Jun 2021

      Mumbai, Maharashtra, India This role is for a not-for profit organization called Rotaract District 3141. (Alongwith a full time corporate job and equivalent to a 1 year fellowship) Responsible for the following: 1. Leading a community of 8000+ members with 115 Local chapters across Mumbai for service projects related to social work, youth development and international fellowship 2. Supporting Rotary Mumbai and Interact clubs with their projects 3. Working with Rotaract South Asia office for growth and… Show more This role is for a not-for profit organization called Rotaract District 3141. (Alongwith a full time corporate job and equivalent to a 1 year fellowship) Responsible for the following: 1. Leading a community of 8000+ members with 115 Local chapters across Mumbai for service projects related to social work, youth development and international fellowship 2. Supporting Rotary Mumbai and Interact clubs with their projects 3. Working with Rotaract South Asia office for growth and development of Rotaract in South Asia region 4. Organizing more than 50 Events/Projects in six defined avenues of service 5. Ensuring compliance with ever-evolving Rotary International norms and maintaining data accuracy of 3141 on RI Portal 6. Partnership with various other communities to build new programs or influence existing programs relevant to youth. 7. Awarded Outstanding DRR (10 Leaders out of 45) in South Asia region for significant contribution to the movement.

    • District Secretary - Rotaract Operations
      • Jul 2019 - Jun 2020

      Mumbai, Maharashtra The District Secretary is responsible for the following, 1. Managing the Yearly Rotaract Calendar for District Projects, initiatives and liasoning with clubs to ensure the District Rotaract Representative (Head) presence at their events and projects. 2. Ensuring timely reporting of all activities of clubs and District Projects on the Reporting Systems. 3. Reporting to external stakeholders, Rotary and National Bodies about Mumbai Rotaract activities 4. Managing the… Show more The District Secretary is responsible for the following, 1. Managing the Yearly Rotaract Calendar for District Projects, initiatives and liasoning with clubs to ensure the District Rotaract Representative (Head) presence at their events and projects. 2. Ensuring timely reporting of all activities of clubs and District Projects on the Reporting Systems. 3. Reporting to external stakeholders, Rotary and National Bodies about Mumbai Rotaract activities 4. Managing the monthly, quarterly and city wide meetings including agenda management, speaker and guest management, announcements and periodic updates. 5. The key person for maintaining the rewards and recognition pointing system. 6. Training Secretaries of individual clubs for calendar management, email management and google forms. This was a new initiative in the year and created a detailed syllabus to impart training to more than 50 Secretaries and Joint Secretaries.

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development (Strategic Alliances)
      • Apr 2021 - Nov 2021

      India Building the Aiwozo Growth Alliance Partner Program to partner with Technology Companies and Robotic Process Automation Resellers across APAC and AMEA Regions To introduce organisations to accelerate their workforce efforts by Robotic Automation. (S/W Robots) Enabling the Aiwozo Developer and RPA Community in India

    • India
    • Real Estate
    • 200 - 300 Employee
    • Operations and Customer Success (Senior Manager)
      • Nov 2017 - Apr 2021

      Mumbai Area, India Relationship Management: - Orchestrated operational efficiency and data accuracy in teams of up to 150 members, while implementing retention strategies. - Fostered growth by engaging in over 200 one-on-one sessions with founders to provide tailored solutions, boosting member satisfaction and business success. Training: - Conducted on-the-job training for 10+ colleagues, resulting in numerous promotions and high performance. Customer Acquisition: - Drove business growth… Show more Relationship Management: - Orchestrated operational efficiency and data accuracy in teams of up to 150 members, while implementing retention strategies. - Fostered growth by engaging in over 200 one-on-one sessions with founders to provide tailored solutions, boosting member satisfaction and business success. Training: - Conducted on-the-job training for 10+ colleagues, resulting in numerous promotions and high performance. Customer Acquisition: - Drove business growth by converting 1500+ memberships through consultative selling and immersive hub tours, contributing to over 1 Cr+ in revenue with 10+ enterprise teams. Team Management: - Led and coached a cross-functional team of 6 individuals, facilitating seamless adaptation to organisational changes and processes. Financial Management: - Cultivated strategic partnerships, leading to 6-10% savings in monthly hub and quarterly event budgets. - Significantly reduced accounts receivable by 95% through diligent collection management. 🌐 Community Strategy & Engagement: - Led 20+ business-related events such as "Co-founder Catch Up" and "100 Seconds to Pitch,"Regional Hire-a-thons" and Sports Tournaments. - Managed online member communities, fostering 500+ connections for both members and non-members. - Developed quarterly community engagement strategies, elevating member engagement, and executed them with a dedicated team of 6. Stakeholder Management: - Forged strong relationships within the startup ecosystem, including 250+ mentors, 250+ community managers, and 25+ communities, connecting with over 10,000 entrepreneurs.

    • Senior Community Manager (RISE Mumbai)
      • May 2018 - Feb 2019

      Lower Parel, Mumbai 91springboard managed the Barclays Innovation Center - RISE Mumbai as a Co-working partner. I had a chance to manage and network with some interesting startups solving for in the Fin-Tech space (Peer to Peer Lending, Flexible Loans, Credit solutions, NLP voice bots, OTP solutions) Led the execution to make the Space compliant with Barclays Standard Security measures Led the planning and execution of the RISE Refresh Monthly Workshops and RISE Presents - Monthly Panel… Show more 91springboard managed the Barclays Innovation Center - RISE Mumbai as a Co-working partner. I had a chance to manage and network with some interesting startups solving for in the Fin-Tech space (Peer to Peer Lending, Flexible Loans, Credit solutions, NLP voice bots, OTP solutions) Led the execution to make the Space compliant with Barclays Standard Security measures Led the planning and execution of the RISE Refresh Monthly Workshops and RISE Presents - Monthly Panel discussion efforts with the Barclays Team. Led the Monthly Newsletter for RISE Mumbai

    • India
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Operations Manager (Projects)
      • May 2016 - Nov 2017

      Mumbai Area, India E-learning Project Management for Universities in America Built MOOC by leading a team of Graphic Designers, Instructional Design, Technical and Testing. Stakeholder Management by regularly interacting with University Dean, School Heads, Subject matter experts.

Education

  • Duke University
    Postgraduate Certification, Product Management
    2021 - 2022
  • Welingkar Institute of Management
    Master of Business Administration - MBA, Operations Management
    2014 - 2016
  • Fit2Function
    Functional Fitness Training L1 and L2, Health and Physical Education/Fitness
    2016 -
  • K11 School of Fitness Science
    Certified Fitness/Personal Trainer, Health and Physical Education/Fitness
    2014 -

Community

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