Oiane BA

Site Operations Lead at CreativeCubes.Co
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Languages
  • Inglés Full professional proficiency
  • Catalán Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • French Elementary proficiency

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Elodie Mellado

Oiane es una de las mejores compañeras de trabajo que alguien podría desear. Resolutiva, resuelta y siempre con buenas palabras para atenderte y escucharte. Un diez en todos los sentidos.

Nekane Eguinoa Fernández

Oiane ha sido mi International Advisor durante mi camino australiano. Es un trabajadora incansable, siempre dispuesta a invertir toda la energía y todo el tiempo que sea necesario para ayudarte y resolver el problema. Siempre dispuesta a ayudarte con una sonrisa puesta en la cara, solidaria y tenaz. Es un placer encontrarse con gente así en un puesto de trabajo que requiere tanto esfuerzo y tanta dedicación, una persona que nunca pierde el optimismo para salir hacia delante frente a cualquier adversidad.

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Experience

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Site Operations Lead
      • May 2023 - Present

      Community Lead of our second biggest coworking space, in charge of building a vibrant community of 200+ members. Our department is the brains behind everything related to engaging events, fostering connections, and driving member satisfaction. Here are some of this role's achievements:Collaborating closely with the Marketing team, I played an integral role in orchestrating plenty of remarkable events that resonated with our community, leading to an impressive 30% growth in our membership base since the opening of this location. 🎉 Consistently cared about making our members feel valued, heard and well-connected 💕 Been entrusted with managing the budgetary aspects of site-specific operations, and I've received commendation from our management for effectively cutting costs without compromising the quality of our services. An example would be finding new and more cost-effective suppliers as well as generating new revenue ideas 💰.Successfully curated monthly networking events, drawing in a diverse audience of 20-50 attendees from diverse industries, facilitating cross-industry connections, and boosting member engagement 👫. Show less

    • Customer Specialist - Happiness Team
      • Mar 2022 - May 2023

      Creative Cubes is a collaborative community with amazingly designed workspaces to inspire everybody.I am a part of the Happiness Team, which is the heartbeat of the space. We are the connectors, listeners and doers intuitively in sync with the needs of our members keeping them going with the best service we can provide 🚀.This year, I led diverse community events to boost engagement and managed member communication and service. I also oversaw daily tasks, from IT to inventory and effective problem-solving, ensuring a smooth workspace 💌 Show less

    • Australia
    • Education
    • 1 - 100 Employee
    • Business Development - Education Counseling
      • Apr 2019 - Aug 2021

      In this role, my mission is to meet and exceed sales targets ✅ host engaging events ✨ and provide unwavering support 🤝 to international students throughout their incredible journey in Australia. At Go Study Australia, we're on a mission to revolutionize the international student experience in Australia. We're all about creating a welcoming and inclusive community where students from around the world can thrive and pursue their dreams. My team and I are deeply committed to ensuring that international students receive exceptional support from the moment they arrive in Australia to the day they say their goodbyes. Show less

    • Spain
    • Food & Beverages
    • 1 - 100 Employee
    • Digital Marketing Coordinator
      • Sep 2017 - Dec 2018

      My experience at PepeBar was not just about tasks; it was about contributing to the growth and success of a brand that I was passionate about. It allowed me to leverage my digital marketing skills, creativity, and content creation expertise to drive brand awareness and customer engagement. ✨ Website Content Generation: I was responsible for generating engaging and informative content for our website. This included creating product descriptions, writing compelling landing pages, and sometimes crafting SEO-optimized content to boost our online presence and visibility. 🛒 E-commerce Inventory Management: I assisted in managing our e-commerce platform, ensuring that product listings were up-to-date, accurate, and reflecting our latest inventory. This involved keeping a keen eye on stock levels, pricing, and promotions to deliver a seamless shopping experience to our customers. 🎨 Graphic Design, Imagery, & Video Production: My creative skills came into play as I designed eye-catching website graphics and videos for promotional and informative purposes. 📝 Blog Content Creation: I was responsible for crafting insightful and captivating blog posts. These articles covered a range of topics relevant to our industry (hospitality & food) sharing valuable insights, tips, and updates with our audience. Show less

    • Spain
    • Movies, Videos, and Sound
    • 1 - 100 Employee
    • Online Customer Support Representative
      • Jan 2016 - Dec 2016

      Filmin is a Spanish subscription video-on-demand streaming service, primarily dedicated to streaming independent films, as well as a production company and film distributor. I used to manage the company’s customer service email, re-write and create new content for the website, and offer technical support to all our customers. Filmin is a Spanish subscription video-on-demand streaming service, primarily dedicated to streaming independent films, as well as a production company and film distributor. I used to manage the company’s customer service email, re-write and create new content for the website, and offer technical support to all our customers.

    • Spain
    • 1 - 100 Employee
    • Store Manager & Social Media Manager
      • Jan 2015 - Mar 2016

      Managed not only the store but also the social media, online costumer service, took photos and created content of all the different sneakers available and published it on Instagram and Facebook frequently. Sometimes I did designed labels and banners for the store. Managed not only the store but also the social media, online costumer service, took photos and created content of all the different sneakers available and published it on Instagram and Facebook frequently. Sometimes I did designed labels and banners for the store.

    • Spain
    • Advertising Services
    • 100 - 200 Employee
    • Brand Representative - Brand Ambassador
      • Jan 2009 - Dec 2015

      Throughout my journey as a Brand Ambassador, I've had the privilege of representing numerous brands across diverse industries, forging meaningful connections, and driving sales as much as possible 📈 Here's a snapshot of this experience: 🌟 I proudly represented a wide spectrum of brands hailing from different industries, including technology, fashion, food & and beverage, services, and many more. My adaptability and versatility allowed me to seamlessly embody each brand's identity, values, and product offerings. 💼 One of my core objectives was to drive sales by effectively communicating the brand's value (adapting to each brand's voice) and building trust with potential customers. Whether it was through product demonstrations, informative presentations, or persuasive conversations, I consistently contributed to boosting revenue. 🎯 Generating and engaging leads was at the heart of my role. I leveraged my interpersonal skills and in-depth product knowledge to identify potential customers and initiate conversations that piqued their interest. By actively listening to their needs and addressing their questions, I nurtured these leads into loyal customers. Show less

    • Spain
    • Broadcast Media Production and Distribution
    • 200 - 300 Employee
    • Radio Producer
      • Jan 2014 - Jun 2014

      Internship. Produce and create different content as scripts for the radio presenters, create own articles, reports, radio interviews to local artists and events and edit&upload podcasts to the official web page. Internship. Produce and create different content as scripts for the radio presenters, create own articles, reports, radio interviews to local artists and events and edit&upload podcasts to the official web page.

Education

  • Universitat Rovira i Virgili
    Bachelor's degree, Communication and Media Studies
    2009 - 2014
  • ILSC Education Group
    Diploma, Leadership and Management
    2021 - 2022
  • Australian Pacific College
    Certificate IV, Marketing and Communication
    2018 - 2019
  • IAB&Google
    Diploma, Digital Marketing
    2016 - 2016

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