Courtney Hayes

Accounting Manager at Cars and Credit Master
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • Lean Six Sigma Yellow Belt Certification
    Six Sigma Global Institute
    Sep, 2021
    - Nov, 2024
  • LeSS Basics Certification
    The LeSS Company
    Jan, 2021
    - Nov, 2024
  • Accounting Assistant Certificate
    Dallas County Community College
    May, 2020
    - Nov, 2024
  • Accounting Clerk Certificate
    Dallas County Community College
    Mar, 2019
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Aug, 2022
    - Nov, 2024
  • Notary Public
    National Notary Association
    Jan, 2019
    - Nov, 2024

Experience

    • United States
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Accounting Manager
      • Sep 2022 - Present

      ● Promoted within 15 months due to strong performance and organizational impact.● Manage banking operations, including accounts payable and accounts receivable teams.● Create monthly operating statements for executives and analyze scenarios for cost reduction.

    • Business Analyst
      • Sep 2021 - Sep 2022

      ● Analyze business requirements and processes through document analysis, interviews, workshops, and workflow analysis.● Communicate business requirements by constructing easy-to-understand data and process models.● Identify and reconcile errors in data to ensure accurate business requirements● Developed and implemented workflow process tools department wide

    • Accounts Payable Specialist
      • May 2021 - Sep 2021

      ● Managed full-cycle accounts payable, including receiving, processing, and verifying 1,000+ invoices per month.● Reconciled invoices to ensure 100% accuracy by verifying entries and comparing system reports to balances.● Keyed in GL accounting entries and bank reconciliations to aid in month end close.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Traveling Notary Public
      • Jan 2019 - Present

    • United States
    • Photography
    • Photographer
      • Nov 2015 - Present

      Key Accomplishments: ● Meet the Makers Dallas April 6-7, 2019 Photographer ● https://www.watchtastemakers.com/meet-the-makers-dallas ● Established to pursue my goal of being an independent photographer, including the entire set-up from EIN & Sales & Use Tax Certificate to marketing designs and internal account reports. ● Directly responsible for every aspect of all projects from inception to completion. ● Specializing in food styling, still life, natural light, and portrait photography, but experienced with special events, weddings, and commercial photography. ● Adjust, modify, and rework photos using digital and computer manipulation applications. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Scrum Master
      • Sep 2020 - Apr 2021

      ● Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives, sprint and, deliverable planning for three teams. ● Collaborate closely with the product owner on backlog grooming to keep the product backlog relevant and prioritized. ● Effectively track team’s progress, including burndown, velocity, and release forecasting. ● Utilize abilities and skills of individuals and foster a feedback culture to support team building and development. ● Proactively collaborate with other Scrum Masters across the organization. Show less

    • Operations Manager (ACQUIRED BY UHURU)
      • Jun 2020 - Sep 2020

      ● Implemented agile methodologies using a Scrum framework throughout the organization. ● Headed off internal software conversions for contractors and the Sales team. ● Monitored employee tasks and optimized procedures to increase productivity and efficiency. ● Managed all aspects of payroll staffing by monitoring the workloads of geographically distributed teams and providing staff development. ● Reviewed and reconciled accounting on a monthly basis. ● Implemented agile methodologies using a Scrum framework throughout the organization. ● Headed off internal software conversions for contractors and the Sales team. ● Monitored employee tasks and optimized procedures to increase productivity and efficiency. ● Managed all aspects of payroll staffing by monitoring the workloads of geographically distributed teams and providing staff development. ● Reviewed and reconciled accounting on a monthly basis.

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Human Resources Manager
      • Dec 2019 - Jun 2020

      ● Oversaw performance evaluations, progressive discipline, mediation of staff disputes and grievances procedures in accordance with state and federal laws. ● Provided support, direction, and expertise to payroll. ● Participated in the development and presentation of hiring procedures, new employee orientation and training programs for employees in three different states. ● Headed off a company-wide transition of 1099 Contractors to W-2 employees. ● Created an employee database to efficiently manage employee records. ● Developed employee handbooks which became standard for all locations. ● Managed productivity and cost per unit reports based on overhead and revenue. ● Conducted daily inventory reconciliation of vehicles at three different locations. Show less

    • Office Manager/Business Development Specialist (CLOSED)
      • Aug 2019 - Dec 2019

      ● Managed coordination of drivers, vehicles, and routes to provide responsive service to customers. ● Monitored customer contracts and relations to ensure scheduled maintenance and repairs were completed accordingly. ● Maintained customer receivable accounts through daily transactions and collection calls. ● Reviewed and processed accounts payable invoices for job cost and accuracy. ● Monitored performance of the business and identify sales and business growth opportunities. ● Managed coordination of drivers, vehicles, and routes to provide responsive service to customers. ● Monitored customer contracts and relations to ensure scheduled maintenance and repairs were completed accordingly. ● Maintained customer receivable accounts through daily transactions and collection calls. ● Reviewed and processed accounts payable invoices for job cost and accuracy. ● Monitored performance of the business and identify sales and business growth opportunities.

    • Office & Contract Manager
      • Sep 2017 - Mar 2019

      Key Accomplishments:● Completed company-wide operating system change from Quickbooks toZOHO Books vital in the growth of sales, cost, and profit management withinmy first year.● Established new billing and accounting procedures to increase accuracy forGAAP Accounting● Completed month-end close for investors including profit and loss analysis, balance sheet analysis, bank reconciliations, and accounts receivable.● Monitored contracts between company and customers, managing changes needed perthe CACFP, state, and federal regulations.● Managed vendor contracts and relations to ensure cost-efficient and timely needs. Show less

    • Office Manager
      • Sep 2016 - Sep 2017

      ● Liaison for customer support issues via phone and email.● Coordinated setup of special events, conferences, travel arrangements, and meetingsfor executives.● Managed schedules, organized office functions, and oversaw daily operations for anoffice of 40 employees in three different states

    • United States
    • Food & Beverages
    • Office Coordinator
      • Aug 2011 - Sep 2016

      Key Accomplishments: ● Aided in the companywide operating system change vital in the growth of sales, cost and profit management. ● Established new administrative procedures increasing the efficiency of daily office routines. ● Provided intricate sales and account reports as a result of daily in house retail sales and accounts receivable management. ● Completed month-end reports for Executives as well as review revenue and expense accounts analysis and bank reconciliation. ● Assisted in the maintenance of the company website, social media, and IT support. ● Coordinate setup of special events, marketing demos, travel arrangements, and meetings for executives. ● Experience in Human Resources paperwork, including E-Verify, confidential filing, payroll assistance and benefits coordination. ● Maintained daily, weekly, and monthly inventory reports of ingredients and office supplies. Show less

    • United States
    • 1 - 100 Employee
    • Senior Accounts Manager
      • Jun 2009 - Jul 2011

      ● Conducted comprehensive audits to minimize cost and divert waste. ● Negotiated rates and sanitation services with nationwide vendors as a means for customer savings and company profit. ● Wrote, edited, and proofed legal and accounting documents to ensure accuracy and consistency. ● Acted as a liaison and maintained open lines of communication among clients, senior executives and vendors. ● Conducted comprehensive audits to minimize cost and divert waste. ● Negotiated rates and sanitation services with nationwide vendors as a means for customer savings and company profit. ● Wrote, edited, and proofed legal and accounting documents to ensure accuracy and consistency. ● Acted as a liaison and maintained open lines of communication among clients, senior executives and vendors.

Education

  • Southern New Hampshire University
    Bachelor's degree, Accounting
    2023 - 2024
  • Dallas County Community College
    Associate of Science - AS, Accounting

Community

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