Experience

Phillips Outsourcing Limited (POL)

• Nigeria
• Outsourcing/Offshoring
• 1 - 100 Employee

• Client Services Executive

  • May 2022 - Present



Lascopa

• Scientific research officer

  • Feb 2021 - Present

  • Proposed and executed the formation of voluntary consumer forum for the interest of consumer cause when necessary and for quality tests to be conducted. • Mapped-out and conducted campaign strategy to educate and encourage consumers in relation to consumer protection and welfare • Provided swift responses to community members questions, relayed complaints to concerns of community members to appropriate team in-charge of the concerns. • Ensured offending companies or individuals compensated consumers or communities as a result of adverse effect of harmful product Show less



The Project Give Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2019 - Present

  Professionally managed customers complaints and analyzed feedback to be escalated to the necessary quarters • Spearheaded orders influx and managed transaction flow • Improved customers’ satisfaction through excellent communications • Attended to customers’ questions about the company’s product from an informed point of view. Professionally managed customers complaints and analyzed feedback to be escalated to the necessary quarters • Spearheaded orders influx and managed transaction flow • Improved customers’ satisfaction through excellent communications • Attended to customers’ questions about the company’s product from an informed point of view.