Experience

CMI Media Group

• United States
• Advertising Services
• 700 & Above Employee

• Data Analyst

  • Oct 2022 - Present



Rutgers' Office of Information Technology Help Desk

• Student Consultant

  • Dec 2020 - Aug 2021

  • Learned and mastered new software for printing, virtual, and physical computer labs in effort to assist customers’ printing services within two weeks • Learned and mastered printer maintenance such as fixing paper jams, replacing toner cartridges, and updating printer drivers within one week • Handle phone calls from clients requesting support for computer-related issues while maintaining exceptional customer service • Assist co-workers in team projects, computer lab usage… Show more • Learned and mastered new software for printing, virtual, and physical computer labs in effort to assist customers’ printing services within two weeks • Learned and mastered printer maintenance such as fixing paper jams, replacing toner cartridges, and updating printer drivers within one week • Handle phone calls from clients requesting support for computer-related issues while maintaining exceptional customer service • Assist co-workers in team projects, computer lab usage statistics, and cleaning protocols • Participate in training to ensure my knowledge in systems and software is top notch Show less



Elevation Burger New Brunswick

• United States
• Restaurants

• Cashier & Cook

  • Sep 2019 - Jan 2020

  • Learned and mastered new software in effort to record the customers’ orders within a day • Maintained high standards of customer service during high-volume and fast paced operations, leaving customers more than happy with their service • Took on the food cook responsibilities which included preparing orders, cleaning the kitchen area, and serving the food to the customers • Organized the store by sweeping the floor, cleaning the dining and kitchen areas, cautiously and safely… Show more • Learned and mastered new software in effort to record the customers’ orders within a day • Maintained high standards of customer service during high-volume and fast paced operations, leaving customers more than happy with their service • Took on the food cook responsibilities which included preparing orders, cleaning the kitchen area, and serving the food to the customers • Organized the store by sweeping the floor, cleaning the dining and kitchen areas, cautiously and safely shutting down potential hazardous appliances (such as ovens) to help prepare for the next day of work Show less



Beth Israel Pharmacy

• Drug Supply Chain Assistant

  • May 2019 - Aug 2019

  • Front desk assistant at in-hospital pharmacy; handled phone calls from nurses requesting medication for patients • Shadowed pharmacy technicians; refilled and checked the medications in the automated dispensing cabinets throughout the different care units within the hospital; measured and prepared medication administration for infants • Learned and mastered the Oracle Clinical electronic data capture system (EDC) in order to ensure the quality of the collected clinical data is accessed… Show more • Front desk assistant at in-hospital pharmacy; handled phone calls from nurses requesting medication for patients • Shadowed pharmacy technicians; refilled and checked the medications in the automated dispensing cabinets throughout the different care units within the hospital; measured and prepared medication administration for infants • Learned and mastered the Oracle Clinical electronic data capture system (EDC) in order to ensure the quality of the collected clinical data is accessed among other vendor sites • Assisted in stocking and organizing medications; gathered medications for pharmacists to verify; delivered medicine to nurses while confirming that it matches its patients • Delivered necessary medication throughout hospital and interacted with patients • Assured access to medication was provided to all patients • Presented and pitched to Beth Israel donors in order to seek donations for the Summer Youth Program Show less



America Needs You

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Fellow

  • May 2017 - Jun 2019

  Selected as one of 50 first-generation college students in New Jersey for an intensive, 2-year career development and leadership training program



Robert Wood Johnson Barnabas Health

• Supply Chain Anchor Assistant

  • May 2018 - Aug 2018

  - Worked to bring health equity among the communities near the hospitals in the RWJ enterprise - Cooperated with the IT, financial office, and such to gather up and create a list of the vendors that the RWJ enterprise had previous contracts with from June 2017 – June 2018 - Calculated the sum of purchase orders from vendors in which the RWJBH had a contract with, and categorized the vendors into minority, women, veteran–owned, and local categories - Calculated the percentage of… Show more - Worked to bring health equity among the communities near the hospitals in the RWJ enterprise - Cooperated with the IT, financial office, and such to gather up and create a list of the vendors that the RWJ enterprise had previous contracts with from June 2017 – June 2018 - Calculated the sum of purchase orders from vendors in which the RWJBH had a contract with, and categorized the vendors into minority, women, veteran–owned, and local categories - Calculated the percentage of contracts going to minority, women, and veteran owned and local businesses - Gave vendors who were previously unfairly disadvantaged (those who are not white, male owned businesses) more opportunities to form a contract with RWJBH and its enterprise. - Helped form a contract with RWJBH and a minority owned business, Royel Marketing, for help design backpacks for RWJBH’s Six Flags Event within three weeks Show less



Drew University

• United States
• Higher Education
• 500 - 600 Employee

• Administrative Assistant

  • Feb 2017 - Dec 2017

  - Worked alongside faculty and peers in effort to convert >2.5M physical-pages from 17th century literature and archived documents to digital-pages - Collaborated with co-workers in digitizing over 12 different genres of books, completing >20% of the project two months ahead of schedule - Learned and mastered new software in effort to optimize document transfer, resulting in a 10% improvement of paper-to-digital conversion rate - Efforts to-date have resulted in >750K pages… Show more - Worked alongside faculty and peers in effort to convert >2.5M physical-pages from 17th century literature and archived documents to digital-pages - Collaborated with co-workers in digitizing over 12 different genres of books, completing >20% of the project two months ahead of schedule - Learned and mastered new software in effort to optimize document transfer, resulting in a 10% improvement of paper-to-digital conversion rate - Efforts to-date have resulted in >750K pages that formerly required library supervision and accessible to one person at a time during operating hours, to a digital catalog that can be accessed by many and at any time of day - Took on the head-desk responsibilities when supervisor was out for meetings which included retrieving documents requested by the customers, troubleshooting computers and scanners, and making sure the customers were satisfied with their service Show less



Delta Alpha Sigma Psi (Drew's Step Team)

• Treasurer

  • Feb 2017 - Dec 2017

  Madison, NJ - Oversaw club’s $1K budget and execute fundraising efforts to support the club’s expenses, such as clothing and transportation, for events and off-campus performances - Negotiated with outside vendors in obtaining goods and services required for club efforts - Executed a school wide bake sale as a fundraiser, which resulted in a 40% engross profit from sale of goods - Planned and coordinated two performance venues within two months - Performed for audiences in sizes 50 – 100… Show more - Oversaw club’s $1K budget and execute fundraising efforts to support the club’s expenses, such as clothing and transportation, for events and off-campus performances - Negotiated with outside vendors in obtaining goods and services required for club efforts - Executed a school wide bake sale as a fundraiser, which resulted in a 40% engross profit from sale of goods - Planned and coordinated two performance venues within two months - Performed for audiences in sizes 50 – 100 throughout New Jersey (Performances were held at Relay for Life, a indoor marathon where the organization spreads awareness about cancer and raise money for research on cures, and First Baptist Church of Madison, NJ) Show less



Educational Opportunity Scholars Summer Program

• Research Intern

  • Jun 2016 - Aug 2016

  - Co-conducted research experiment to observe how personal preferences for movie genres affect physiological responses - Cooperated with fellow peeps as group mates and as subjects for the experiment - Researched and conducted a prediction for the experiment with fellow peers - Learned and mastered new software in effort to record the average heart rate and blood pressure of the participants within two days - Collected and analyzed data by creating errors and rooms for… Show more - Co-conducted research experiment to observe how personal preferences for movie genres affect physiological responses - Cooperated with fellow peeps as group mates and as subjects for the experiment - Researched and conducted a prediction for the experiment with fellow peers - Learned and mastered new software in effort to record the average heart rate and blood pressure of the participants within two days - Collected and analyzed data by creating errors and rooms for improvement - Presented to an audience in sizes of 50 (specifically peers, professors and outside guests) Show less