Oghenekome Akaka
User Operations Specialist at Paystack- Claim this Profile
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Bio
Experience
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Paystack
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United States
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Software Development
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200 - 300 Employee
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User Operations Specialist
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Jan 2022 - Present
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Caret
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Nigeria
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Staffing and Recruiting
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1 - 100 Employee
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Customer Success Associate
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Mar 2021 - Jan 2022
Learned Paystack’s API and worked with the User-Ops Integrations team to help Paystack’s merchants and customers learn and use Paystack seamlessly, and to resolve their technical and payment issues. Learned Paystack’s API and worked with the User-Ops Integrations team to help Paystack’s merchants and customers learn and use Paystack seamlessly, and to resolve their technical and payment issues.
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C&I Leasing PLC
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Nigeria
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Maritime Transportation
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1 - 100 Employee
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Head Office Support Representative
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Apr 2018 - Mar 2021
Between April 2018 to April 2019, I was assigned to the Data Cleansing team of 10+ persons at Diamond bank PLC. Between April 2019 – March 2021, I joined the Customer Data Maintenance Service (CDMS) team of 100+ persons at Access bank PLC. Between April 2018 to April 2019, I was assigned to the Data Cleansing team of 10+ persons at Diamond bank PLC. Between April 2019 – March 2021, I joined the Customer Data Maintenance Service (CDMS) team of 100+ persons at Access bank PLC.
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Sunej Global ventures (Naira4Dollar)
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Lagos, Nigeria
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Customer Support Representative
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Dec 2015 - Dec 2016
Consistently exceeded office target by working with office manager to provide excellent customer support, which led to customer retention and sales growth. Consistently exceeded office target by working with office manager to provide excellent customer support, which led to customer retention and sales growth.
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Education
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National Open University, Nigeria
Bachelor's degree, Computer Science -
Delta state polytechnic, Ozoro
National Diploma, Quantity Surveying