Ogechi Ikwunagu

Frontend Developer at The Alternative Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

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5.0

/5.0
/ Based on 3 ratings
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Vera Umeh

I worked with Ogechi for about 2 years and I must say that the level of her career growth within that timeframe was impeccable as she is very focused, dedicated, a goal getter and someone that encourages her team members.

Franklyne Ikediasor MBA, ACIM

Ogechi is self led, very driven and always willing to go above and beyond to deliver what is required of her. Ogechi has an excellent work ethic, works smart and keeps the customer at the center of whatever she is doing. She has multiple skills and is a great addition to any team!

Ifeoluwa Onifade

Having worked with Ogechi for a couple of years, I can say she is a responsible, reliable and hardworking team player. She is a dependable professional that knows her onions and takes proactive steps in getting the job done. Ogechi takes her job very seriously and will not rest until it’s successfully delivered. Her attitude to work is unmatchable and she is a team player any leader should aim to have.

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Credentials

  • Tech Academy Backend
    instinctHub
    Oct, 2023
    - Nov, 2024
  • Orange Copy and Content Department
    Orange Academy
    May, 2021
    - Nov, 2024
  • Advance Your Skills as a User Experience Researcher
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Digital Transformation
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Email Marketing Certification
    HubSpot
    Jan, 2021
    - Nov, 2024
  • Digital Skills: User Experience
    Accenture
    Mar, 2020
    - Nov, 2024
  • Complete Data Science Bootcamp
    Udemy
    Feb, 2020
    - Nov, 2024
  • Complete Digital Marketing Course
    Udemy
    Feb, 2020
    - Nov, 2024
  • How to succeed in Digital Transformation
    Udemy
    Feb, 2020
    - Nov, 2024
  • Proficiency Certificate in Health, Safety and Environment Supervision
    National Industrial Safety Council of Nigeria
    Oct, 2015
    - Nov, 2024

Experience

    • Nigeria
    • Banking
    • 1 - 100 Employee
    • Frontend Developer
      • Jul 2022 - Present

      Collaborate closely with cross-functional teams to translate design concepts into user-friendly and visually appealing user interfaces (UI) that align with best practices and industry standards.Demonstrate expertise by independently developing the customer module for altpower and the Health and Education facility booking app, leveraging ReactJS and Redux to implement robust functionalities.Actively participate in the successful digitization drive, automating multiple processes using the Virtus Flow digital process automation solution. Streamline complex workflows and eliminate manual intervention, resulting in significant time and cost savings for the bank. Demonstrate proficiency in leveraging Virtus Flow's capabilities to build automated workflows and seamlessly integrate them into the bank's operations.Utilize expertise in user interface design to create intuitive and engaging experiences, ensuring seamless navigation and interaction across multiple platforms and devices.Employ information architecture principles to structure and organize complex frontend systems, optimizing usability and accessibility for end-users.Develop modular and scalable code, following industry best practices and coding standards to ensure maintainability and efficiency.Participate in code reviews and actively contribute to continuous improvement efforts, advocating for clean code and implementing performance optimization techniques.Collaborate effectively with designers, backend developers, and other stakeholders to ensure a cohesive development process and successful project outcomes. Show less

    • Team Lead Experience Design & Automation
      • Sep 2021 - Aug 2022

      Created the SAF Makeshift CRM app using the Microsoft Power Apps, Power Automate and PowerBI. This application helped the customer service agents to efficiently track and escalate cases for products not integrated into the bank's CRM system.Led a high-performing team of professionals in the field of Experience Design & Automation, overseeing project delivery and ensuring the delivery of exceptional user experiences.Developed and implemented data-driven digital marketing strategies, leveraging thorough data analysis to identify trends and opportunities. Translated insights into actionable recommendations to enhance customer engagement and drive conversion rates.Conducted comprehensive reviews of user interface designs (UI), ensuring that proposed projects were user-centric, accessible, and provided seamless interactions across various platforms. This resulted in low Customer Effort Scores and high Customer Satisfaction (CSAT) rates.Formulated content strategies that effectively communicated brand messages and engaged target audiences, aligning with business objectives and addressing user needs.Applied user-centered design methodologies, including information architecture and UX research, to guide the development of compelling and intuitive user experiences.Conducted thorough data analysis to uncover valuable insights and inform decision-making processes. Presented findings in a clear and compelling manner to stakeholders and clients.Mentored and guided team members, providing support, feedback, and professional development opportunities to foster growth and maintain high levels of performance. Show less

    • Customer Communications & Engagement Officer
      • Nov 2020 - Sep 2021

      Developed and executed dynamic communication strategies that significantly increased conversion rates for digital products, resulting in measurable business growth and customer engagement.Implemented innovative strategies to reduce account inactivity and dormancy, resulting in improved customer retention and increased usage of digital services.Utilized data analysis to identify valuable cross-selling and up-selling opportunities, leveraging insights to develop targeted and actionable communication plans that drove sales and revenue growth.Collaborated closely with developers and product managers to ensure seamless alignment between products, processes, and the brand's overarching goal of enhancing the customer experience.Worked collaboratively with diverse teams to create and deliver automated marketing and communication campaigns, driving customer engagement and brand awareness.Revamped all communication documents, injecting fresh and compelling copy to effectively communicate brand messages and values.Refreshed onboarding and notification emails, crafting engaging content and designing responsive HTML templates that enhanced the overall user experience.Leveraged expertise in email marketing and design to create visually appealing and impactful email campaigns, fostering customer loyalty and driving conversions.Applied strong attention to detail and a deep understanding of user preferences to optimize communication materials for maximum impact and effectiveness. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Freelance Graphic & UI Designer
      • Aug 2013 - Present

      Collaborated with start-ups and small businesses to optimize their products, enhance user experience (UX), and provide design solutions that address user needs and business challenges. Employed user research, information architecture, visual design, and prototyping techniques to drive product improvements. Created visually appealing and user-friendly websites for clients, combining my graphic design and web development expertise. Developed custom website layouts, wireframes, and interactive prototypes to align with clients' brand identities and objectives. Utilized a wide range of tools and technologies, including HTML, CSS, JavaScript, and content management systems (CMS) such as WordPress, to build responsive and SEO-friendly websites that deliver seamless experiences across devices. Implemented user-centered design principles to ensure intuitive navigation, clear calls to action, and optimized conversion funnels on client websites. Collaborated with clients to understand their specific goals and target audience, tailoring websites to meet their unique requirements. Produced engaging and dynamic content for websites, including high-quality visuals, compelling copy, and interactive elements, to create immersive and memorable user experiences. Managed end-to-end graphic design and website development projects, working closely with clients, project managers, and other stakeholders to deliver projects on time and within budget. Show less

    • Nigeria
    • Banking
    • 700 & Above Employee
    • Virtual Marketing & Acquisitions
      • Sep 2019 - Nov 2020

      Created visually captivating designs for a variety of product marketing email and social media campaigns, effectively capturing the attention of target audiences and driving engagement. Orchestrated seamless end-to-end customer journeys for Specta and Doubble, leveraging automation to implement strategic email triggers that guided customers through their interactions with the products. Developed and delivered personalized email experiences, resulting in higher conversion rates, improved customer satisfaction (CSAT, NPS), and increased customer loyalty. Actively participated in regular customer research initiatives, gaining valuable insights to identify pain points and enhance the overall customer experience. Implemented solutions to address customer pain points, incorporating feedback and suggestions to optimize product offerings and improve customer satisfaction. Created compelling and relevant content aligned with current trends and brand strategy for various social media platforms, fostering engagement and expanding the brand's reach. Show less

  • Alph & Tee Global
    • Port Harcourt, Nigeria
    • Sales & Procurement Officer
      • Oct 2016 - Jul 2019

      Developed compelling presentations to effectively pitch products and services to prospective clients, showcasing their value and benefits. Established and nurtured a robust professional network within the oil and gas industry, cultivating strong relationships with key stakeholders. Demonstrated a deep understanding of client needs and requirements, providing tailored recommendations for suitable products and services to address their specific challenges and goals. Proactively responded to Request for Quotations (RFQs), ensuring timely submission of bids and tenders to maximize business opportunities. Collaborated closely with Original Equipment Manufacturers (OEMs) and distributors, ensuring that products met client specifications and were procured at the best market price and lead time. Utilized strong negotiation skills to secure favorable pricing and contractual terms, optimizing procurement processes and maximizing cost savings. Conducted thorough market research and analysis to stay informed about industry trends, pricing dynamics, and emerging opportunities, enabling data-driven decision-making and proactive procurement strategies. Streamlined procurement workflows, implementing efficient processes and systems to enhance productivity and minimize operational bottlenecks. Show less

    • Nigeria
    • Airlines and Aviation
    • 100 - 200 Employee
    • Environmental Engineer Intern
      • Jul 2011 - Dec 2011

      Assisted and shadowed the lead Environmental Engineer during inspections and actively participated in hearings before local, state, and national regulatory agencies. Gained valuable exposure to the regulatory processes and developed an understanding of compliance requirements. Attended various technical and civic committees alongside the lead Environmental Engineer, contributing insights and gaining exposure to the decision-making processes related to environmental issues. Demonstrated a strong commitment to following environmental procedures, standards, and regulatory requirements. Developed a keen awareness of the importance of adhering to environmental best practices and implementing sustainable solutions. Acquired practical knowledge and hands-on experience in applying environmental engineering principles to real-world scenarios, assisting the lead Environmental Engineer in conducting inspections, analyzing data, and assessing environmental impacts. Contributed to the preparation of technical reports and documentation, effectively communicating environmental findings, recommendations, and compliance measures. Show less

Education

  • Zero To Mastery Academy
    Complete Web Development, Web Development
    2020 - 2020
  • Federal University of Technology Owerri Nigeria
    Bachelor of Technology (B.Tech.), Geo-Environmental Technology
    2008 - 2013
  • Federal Government Girls'​ College, Abuloma, Rivers State
    2002 - 2008
  • Zero To Mastery Academy
    Complete React Developer, Frontend React Development
    2022 -

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