odyssey oronsaye
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Topline Score
Bio
Experience
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Quantic Energy, Inc.
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Mar 2012 - Present
Public relations, research, management, administration, digital media, writing, journalism, website updating, working with teams.
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Mar 2009 - Apr 2012
Within the first two years sold $10,000 worth of upgrades and received the award for the best first year technicianMaintained a high level of confidentiality in all aspects of work, in and out of customer's homes, In more than twelve states, in customer's houses and businesses, I learned the importance of strong interpersonal skillsWas a team leader over more than eight other techniciansCall Center Associate, Aegis
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May 2007 - Jan 2012
Had a large group of technicians under me, who I had to oversee to make sure they met the daily task within the company's requirements both for customer satisfaction and safety.Did daily and weekly inventory count and update and reported back to the regional manager.Ensured all the workers on my team had adequate inventory and accounted for each stock given out.
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American Express
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United States
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Financial Services
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700 & Above Employee
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Customer Service
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Jun 2010 - Jun 2011
Worked with customers to ensure they made good use of thier points earned from using thier card and overall customer satisfaction and service. Worked with customers to ensure they made good use of thier points earned from using thier card and overall customer satisfaction and service.
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Atlas International
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Chicago, illinois.
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Door Sales Representative
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Oct 2009 - Apr 2010
Maintained an average of two sales a day, with a requirement of one a day. Gained a better understanding of people and the differences in approach required to achieve success in sales. Learned to work as a team to meet specific sales goals and always met and exceeded required goals. Maintained an average of two sales a day, with a requirement of one a day. Gained a better understanding of people and the differences in approach required to achieve success in sales. Learned to work as a team to meet specific sales goals and always met and exceeded required goals.
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Customer Service Representative
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Oct 2008 - Apr 2009
Highest selling representative on the floor for three consecutive weeks. Excelled at upselling to inquirers on bundle packaging and received highest revenue out of all floor associates Ensured that customer care was maintained to the *highest standards, and received several compliments from customers to superiors about customer satisfaction. Highest selling representative on the floor for three consecutive weeks. Excelled at upselling to inquirers on bundle packaging and received highest revenue out of all floor associates Ensured that customer care was maintained to the *highest standards, and received several compliments from customers to superiors about customer satisfaction.
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Education
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Excelsior University
Bachelor's degree, POLITICAL SCIENCE -
Cochise College
Journalism, Digitial Media -
Excelsior University
BS; AA, Political Science and Liberal Arts; Business Administration