Experience

One Tech Group

• Cyprus
• Maritime Transportation
• 1 - 100 Employee

• Operations Executive

  • Aug 2015 - Present

  • Managing requests received from Shipowners/Managers regarding Bridge Equipment services and repairs.• Ensuring maximum efficiency and effectiveness by having meetings with the company’s Sales and Technical Departments.• Coordinating services and spare part deliveries throughout the process until a service is successfully completed.• Maintaining the good customer experience and WOW factors at highest possible levels. • Following up the issued service reports from engineers, ensuring that a service has been successfully completed to customer satisfaction and expectations.• Reporting the status, the progress and the outcome to the Customers and Management.• Maintaining and recording all incurring costs required for the final Invoice.• Processing received Invoices.• Discussing with Customers and Suppliers about arising issues.• Managing incoming claims for the best customer support.• Targeting for the most convenient cost-effective solutions.• Managing complicated and highly demanding cases with confidence.• Taking risks and initiatives in critical situations, whenever necessary without supervision.• Sharing ideas, suggesting solutions, corrective and preventive actions to the Customers and Management. • Working out of office hours whenever necessary. • Training and supervising new staff within the Operations Department.• Maintaining full confidentiality at all times. • Attending services along with engineers for training purposes.



Petronav Shipmanagement Ltd.

• Engine Cadet

  • May 2015 - Jul 2015

  • Maintaining clean the Engine Room, Engine Control Room and all Machinery• Keeping watch with Engineers• Assistant to Chief Engineer: Assisting with paperwork, document translation, recording machinery parameters, creating excel forms, typing on PC, etc.• Assistant to 2nd Engineer: Assisting with Machinery overhauling, maintenance, assembling /disassembling, pipe works, etc.• Assistant to 3rd Engineer: Assisting with Machinery overhauling, maintenance, oil change, filter cleaning/replacement, painting, isolating, etc.• Assistant to Fitter: General works in workshop or Engine Room• Assisting in operation and general observation of Auxiliary Engines (Diesel Generators), Cargo Pumps, Air Compressors, Boilers, Pumps, Main Engine, etc. and their parameters• Creating operation manuals for Machinery *Simple operation (location, pipes, valves, buttons, readings)• Other general works as required, both in the Engine Room and on Deck



Cyprus Bureau of Shipping

• Cyprus
• Maritime Transportation
• 1 - 100 Employee

• Engineer-Trainee Marine Surveyor

  • Sep 2013 - Aug 2014

  • Port State Control Monitoring and Statistical Analysis of provided Data.• Record keeping on Port State Control issues of the Company’s vessels.• Vessel Manual translations from English to Russian.• Learning to design Vessel Plans in AutoCAD (General Arrangement, Sections).• Load Tests and Thorough Examinations of Lifting Machinery and Lifting Equipment.• Attendance to Surveys and Inspections performed by Company’s more experienced Personnel.• Attendance to Training Courses organized by the Training Department of the Company. • Use of Microsoft Access to create Databases.• Use of Microsoft Excel to Create Databases and Monitoring Procedures.• General assistance in office based work.• Studying Company’s Procedures and other relevant documents on Surveys, Inspections and Engineering Services.



Bernhard Schulte Shipmanagement

• Germany
• Maritime Transportation
• 700 & Above Employee

• Apprentice Engineer at Technical Department

  • Jun 2011 - Sep 2011

  • General assistance in office based work.• Studying about Marine Engineering and Marine Industry in general.• Attendance to Training Courses related to Seafarers.• Attendance for inspection to an LPG Carrier, with a Superintendent.



A. Eracleous Electrical Installations

• Assistant Electrician

  • Jun 2008 - Aug 2008

  Electrical installation's within buildingsJune 2008 - August 2008,June 2009 - August 2009June 2010 - August 2010• Installation of Electrical Devices (Switches, Fuses, Cables, Lights, etc.).• Installation of wires passing through tubes on the roof and into the building.• Installation of tubes on the roof.



Sales Company

• Door to Door Selling

  • Jun 2003 - Jul 2007

  • Selling books for kids