Human Capital Team Lead

• Oct 2021 - Present

Human Resource Generalist

• Apr 2021 - Aug 2021

HR Generalist

• Oct 2019 - Mar 2021

* Evaluate current operations to identify and implement process improvements.* Provide guidance and support to staff to enable them perform their duties effectively.* Ensure that teams follow company standards and guidelines for operational efficiency.* Provide support to resolve problems faced by the team.* Plan and coordinate administrative procedures and systems and devise ways to streamline processes.* Oversee facilities services, maintenance activities and tradespersons.* Create and implement programs at work that connect employees with business goals* Conducting employee onboarding and help plan training & development.* Assisting in talent acquisition and recruitment processes.* Gather and analyze data with useful HR metrics.

Management Trainee

• May 2018 - Oct 2019

Gain knowledge and experience required for leadership and management positions under the directions of experienced personnel by performing the following duties among others:1. Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of the business. 2. Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. 3. Receives training in functions and operations of related departments to facilitate subsequent transfer between departments and to provide greater promotional opportunities.4. Work with other managers to plan and direct the work of the organization.5. Work in different departments to gain perspective, including marketing, sales, Finance, Supply Chain, production, and Human Resource.

Human Resources Coordinator

• May 2016 - Mar 2018

* Developing and implementing HR strategies and initiatives aligned with the overall business strategies.* Responding to internal and external HR related inquiries or requests and provide assistance* Administering employee health and welfare plans.* coordination of performance and talent management

Corporate Travel Consultant

• May 2014 - Apr 2016

help companies/ clients map out travel arrangements for their employees by;* Determining clients’ needs and suggesting suitable travel packages.* Organizing travels from beginning to end, including tickets, accommodation and transportation.* Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.* Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

Customer Service Representative

• Apr 2010 - Feb 2014

* Answer customer's complaints regarding service problems and general client concerns.* update customer information in the customer service database.* impact the company's bottom line by solving and turning frustrated clients into repeat customers. * Answer customer's complaints regarding service problems and general client concerns.* update customer information in the customer service database.* impact the company's bottom line by solving and turning frustrated clients into repeat customers.