Experience

SUNU Assurances Nigeria

• Nigeria
• Insurance
• 1 - 100 Employee

• Claims Specialist

  • Dec 2021 - Present

  - Prepared weekly, monthly, and quarterly claims reports, analyzing financial data related to insurance, and delivering insights and recommendations to management. - Oversaw retail and commercial line claims management, closely monitored claims in collaboration with lead insurance carriers to ensure swift resolutions. - Optimized claims processing procedures, resulting in reduced turnaround times and heightened customer satisfaction. - Documentation of loss notifications comprehensively, facilitated inspections, and retrieved estimates for repairs or replacements. - Evaluated insurance policies and claim circumstances to establish coverage validity through meticulous assessment. - Investigated complex insurance claims to identify and prevent fraudulent activities. - Orchestrated negotiations with claimants, maintaining a delicate balance between customer contentment and cost control. - Offered recommendations for secure asset utilization and enhanced risk management. - Regularly conducted audits of the claims process to ensure strict adherence to insurance policies, regulatory mandates, and industry benchmarks. - Ensuring that claims covered by reinsurance are properly assessed, documented, and promptly settled within the terms stipulated in reinsurance agreements - Collaborated cross-functionally with other departments to align objectives with overall company goals. Show less



Niger Insurance Plc

• Insurance
• 100 - 200 Employee

• Actuarial & Annuity Unit

  • Jul 2014 - Jul 2021

  o Sales Presentation and Consulting on Annuity Products at Seminars.o Processing annuity policy for new annuitant and documentation.o Preparing monthly annuity payment schedule for Annuitants.o Coordinating with Regional head of Annuity for Daily reports and quotations for monthly incomes of Retirees based on RSA balances with their respective PFAs.o Monthly Report to Compliance and Audit team on status of Annuity Products and Investment.o Data collection for statistics, valuation & research.o Deposits portfolio management & compliance.o Product development & evaluation.o Actuarial valuation for staff gratuity and pensiono Training staff personnel & agents on new products and features.o Designing & Adjusting rates for Estimated Maturity Benefits and Investment related products.o Liaise with external Actuaries in coming up with external Actuarial Valuation Reports.o Estimating and analyzing of life annuity & products status.o Calculating Legacy Pension funds balance showing details of accrued interest, premium & claims.o Collating end of year reports on all classes of Insurance services sold by the company.o Improves product marketability and profitability by researching, identifying and capitalizing on market opportunities, improving product packaging, review existing products and liaising with head of marketing for developing product in line with customers’ needs. Show less

• Head, Actuarial Services

  • Jun 2013 - Jun 2014

  As Head of Actuarial Services, my duties were estimating and analysis of life annuity & products status, deposits portfolio management & compliance, pension fund administration of old benefit structure and data collection for research.

• Actuarial & Reinsurance Services

  • Jul 2010 - Jun 2013