Experience

EUROLOGOS GROUP

• Belgium
• Translation and Localization
• 1 - 100 Employee

• General Manager

  • Jan 2014 - Present



Eurologos-London

• United Kingdom
• Advertising Services

• Manager

  • Jan 2014 - Present



Servcorp

• Australia
• Real Estate
• 700 & Above Employee

• Team Leader

  • Feb 2012 - Nov 2013

  Servcorp offers the world’s finest Serviced and Virtual Offices solutions. Founded in Sydney in 1978, Servcorp now operates an international network of prime city locations throughout Australia, New Zealand, Japan, China, South-East Asia, India, Europe, the Middle East, United Kingdom, and United States. Servcorp’s office and IT solutions enable companies of any size to operate with the corporate presence, IT, infrastructure and support of a multi-national organisation, without having the associated overheads normally required to do so. Main Responsibilities: •Management: managing a 1500sqm business centre with more than 60 offices; leading and training a team of 10 secretaries and receptionists to provide 5* service and ongoing tailored solutions to clients, both blue chip and start-up companies; account management and direct reporting to CEO •Sales: prospection, ongoing sales and negotiation for serviced and virtual offices tailored solutions; networking on a weekly basis and follow up on new contacts for sales and partnerships; sales trainings; working with Microsoft Dynamics CRM on a daily basis •Marketing: follow up and management of SEO and PPC campaigns with the International Web Marketing team; events/sponsorship organization; partnerships (JUMP Forum, Belgian Legal Awards, Real Estate Open Day, client’s functions) and collaborating with Local Area Marketing Coordinator on a monthly basis on the local Marketing Plan/budget



Waste Ventures

• India
• Non-profit Organizations

• Intern/volunteer - Business Development

  • Oct 2011 - Dec 2011

  - grant application - knowledge management - online social media update - grant application - knowledge management - online social media update



EUROLOGOS GROUP

• Belgium
• Translation and Localization
• 1 - 100 Employee

• External Communications Executive

  • Oct 2008 - Jun 2011

  •Business Development: development of the franchise network (prospection and negotiation), opened 2 new franchised offices, leading annual Marketing Plans reviews, support within the creation of the Extranet, network advertising and implemented the training plan for ISO 9001:2008 amongst the network •Marketing: Managing direct marketing campaigns (mailing, emailing, printed advertising, databases management), networking and websites optimisation •Sales/Project Management: Cold calling, networking, quotes, dispatching (workforce coordination and profitability management, 4-5 people internally and up to 40 freelances per project) and delivery of translation/interpretation, web and graphic design projects; sales and clients loyalty development with contracts negotiation, public tenders or online bidding competitions; working on ERP System on a daily basis and management of its optimisation (Mercator) •Quality Control: Establishment and application of ISO 9001:2008 procedures and processes, certification obtained for Eurologos-Brussels in 2010; annual audits and follow up as Quality Control Representative •Training: project management/ERP and creation of guidelines for internal operations (project management, marketing, sales, franchise development, ISO 9001:2008) •Management: internships coordination, recruitment and follow up with schools; team management (4-5 people in-house), weekly reporting to General Manager



Copa

• Oxford, United Kingdom

• Waitress and barmaid

  • Apr 2005 - Jun 2007

  Part time student job Continental beers and tranditional English pub. Part time student job Continental beers and tranditional English pub.



Recreabul

• Brussels Area, Belgium

• Waitress

  • Apr 2002 - Jun 2006

  Part time student job Kids playground and restaurant. Part time student job Kids playground and restaurant.