Odette Choucair

Operations & Customer Relations Manager at strategichr-human resources experts
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Lebanon, LB
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
  • French Full professional proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Lebanon
    • Human Resources Services
    • 1 - 100 Employee
    • Operations & Customer Relations Manager
      • 2010 - Present

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Ocean Export Supervisor
      • 2006 - Dec 2010

      • Assist Ocean Manager with all aspects related to Ocean Export, Process Files, Desk Checks • Receive and update pre-alerts in a timely manner; issue shipment alerts • Communication with destination offices • Perform freight negotiations and establish shipment schedules • Verify routing and legal limits with respect to over dimensional cargo • Clearance at origin and prepare documents for clearance at destination • Coordinate with selected carrier for transportation of all shipments and for receiving shipping documents • Handled all Export Shipments to USA in compliance with the ISF rules and regulations • Issue draft shipping doc’s, for corrections & working out most suitable shipping options • Prepare commercial documents, house and master bills of lading • Track shipments for fulfillment of all shipping documents: commercial invoices, packing list, certificate of origin, euro 1 certificate, analysis… • Coordinate with brokers for clearance • Coordinate with Trucking companies for loading & unloading • Process documents and issue arrival notices, timely and accurately • Complete shipment accounting timely and accurately • Prepare payments for carriers • Identify , investigate and solve any potential problems and follow up to ensure timely and accurate delivery • Assist Ocean Manager with departmental visits • Make sales call with clients • Maintain the optimum business relations with vendors and customers • Work on developing customers’ retention techniques • Develop and update Ocean Exports’ standard procedure • Assist in Ocean Import when necessary • Processing the road freight shipments (export and import) • Prepare needed documents for Cargo Insurance • Lead Ocean Export Training for Management Trainees Show less

Education

  • Notre Dame University - Louaize (NDU)
    BA-International Business Management
  • College Saint Joseph Antoura

Community

You need to have a working account to view this content. Click here to join now