Odelia Susanto
Head of Business Development & Public Relations at Doomo- Claim this Profile
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Indonesian -
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Bio
Experience
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doomo
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Head of Business Development & Public Relations
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Sep 2021 - Present
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PT. SCash Teknologi Indonesia
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Greater Jakarta Area, Indonesia
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Project Manager
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Oct 2019 - Present
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Pennylane Events
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Singapore
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Managing Partner & Co-Founder
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Apr 2014 - Present
Fueled by our love to create and carry out events, we want to let others experience the euphoria that we feel through the accomplishment of carrying out successful events. Fueled by our love to create and carry out events, we want to let others experience the euphoria that we feel through the accomplishment of carrying out successful events.
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Euphorics & Masa Media Entertainment
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Jakarta, Indonesia
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Events & Marketing Manager
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Jul 2018 - May 2019
• Ensuring all social media platforms have the accurate content for the event • Curate and proofread content for various social media platforms • Coordinating with media relations for uniformity of event content and information • Creating update report for directors to make sure marketing plan is on track along with advertising on various media outlets • Seeking sponsorship from various related brands and following up for interest and sponsorship value • Liaise with artist team and media relations for interviews • Coordinating with ticketing team for various invitations for event guests • Making sure VIP guests’ invitations are in order on event day • Coordinating with artist team for interviews with media and meet & greet with artist on event day • Creating content for various social media on event day Show less
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Jayakarta Hotels & Resorts
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Jakarta, Indonesia
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Director of Marketing and Communications - Membership
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Oct 2015 - Mar 2018
• Develop, improve and implement Jayakarta Hotels & Resorts's membership/loyalty program • Coordinate and work together with outsourced parties to ensure website and booking engine is running smoothly • Responsible for proof-reading uploaded content on Jayakarta Club website • Ensure that member’s database is in order and member’s information are as accurate as possible • Monitor membership team in customer service responses to members • Help to respond to each individual member’s case and inquiries, maintaining the highest possible customer service to ensure guest’s satisfaction • Coordinate with marketing team for available promotions to offer to guest for value added services in membership • Develop marketing strategies for obtaining more members and improving membership program • Contacting and coordinating with merchants to enhance membership program • Coordinating with Finance & Accounting department for all matters relating to budget and revenue from Jayakarta Club membership program (eg. bookings from booking engine, points redemption by members, budgeting for division’s expenditure and necessities, etc) Show less
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PT. Patra Mitra Konsulindo
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Jakarta, Indonesia
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Marketing Coordinator
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Dec 2013 - Oct 2014
• Coordinate marketing team and compile monthly report • Organize meetings/visits to give presentation to prospective clients • Assisting prospective clients with information needed for services offered by the company • Prepare annual training schedule • Promote consultation services and training programs • Creating and designing brochures or flyers and other promotional items • Create presentation materials for promotional purposes • Maintain and update website on new training programs • Maintaining and establishing communication with current clients • Managing and ensuring a clear line of communication between instructors, hotels and participants during training sessions Show less
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PT. MNC Sky Vision
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Indonesia
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Broadcast Media Production and Distribution
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700 & Above Employee
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Purchasing staff
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Nov 2012 - Dec 2013
• Procure and purchase requested items for the company’s needs according to user’s requests • Follow up for prices with suppliers before procurement • Drawing up purchase orders to be sent to suppliers • Follow up for the process of the deliverance of items from suppliers to the asset management department to the requester • Mediate between requester and supplier for damaged good or goods to be returned • Mediating with other associated departments to ensure the procurement and purchase of correct goods Show less
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Boost Juice Bars UK
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United Kingdom
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Retail
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1 - 100 Employee
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Customer Service/Sales Representative
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Sep 2009 - Oct 2012
• Taking customers order at the register and give them product information • Preparing beverages for customers • Pouring beverages to serve to customers • Making sure the store is clean at all times • Doing various store room and fridge runs to maintain inventory levels • Taking customers order at the register and give them product information • Preparing beverages for customers • Pouring beverages to serve to customers • Making sure the store is clean at all times • Doing various store room and fridge runs to maintain inventory levels
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Fat Kids
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Melbourne, Australia
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Events Manager/Public Relations
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Mar 2010 - Mar 2011
• Organize events for the company • Create innovative ideas to promote street culture and anything associated • Organising the crew members to participate in brainstorming ideas for each event • Ensuring logistics for each event are in order • Controlling “crowd care” during each event • Following up with team members to ensure the event is running as planned • Organize events for the company • Create innovative ideas to promote street culture and anything associated • Organising the crew members to participate in brainstorming ideas for each event • Ensuring logistics for each event are in order • Controlling “crowd care” during each event • Following up with team members to ensure the event is running as planned
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OCIS
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Sales Representative
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Sep 2008 - Nov 2008
• Answering inbound calls • Making outbound calls to existing customers • Providing useful information • Pitching sales offer to existing customers • Processing sales orders and doing $1-credit check to secure sales • Directing / transferring customers to the correct department • Made various callbacks to secure sales orders • Answering inbound calls • Making outbound calls to existing customers • Providing useful information • Pitching sales offer to existing customers • Processing sales orders and doing $1-credit check to secure sales • Directing / transferring customers to the correct department • Made various callbacks to secure sales orders
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Carlton Hotel Singapore
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Singapore
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Hospitality
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100 - 200 Employee
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Banquet waitress
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Feb 2006 - Apr 2006
• Waitressing at formal functions, including wedding receptions and corporate seminars • Responsible for setting tables, ensuring place decorations are neat and appropriate • Served food and beverages in a friendly manner • Waitressing at formal functions, including wedding receptions and corporate seminars • Responsible for setting tables, ensuring place decorations are neat and appropriate • Served food and beverages in a friendly manner
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Education
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Fitzwilliam Institute
Postgraduate Diploma, Events Management and Public Relations -
Deakin University
Bachelor of Arts (Media and Communications), Media and Communications and Public Relations -
MIBT (Melbourne Institute of Business and Technology)
Diploma of Mass Communication, Media and Communications