Experience

MOSECO Group

• Saudi Arabia
• Telecommunications
• 1 - 100 Employee

• Technical Support Engineer

  • Aug 2021 - Present

  Technical Support -Responsible for Zain franchise showroom maintenance and support. -Assist in supervising the implementation of the IT security policy. -Monitor and implement the policy to protect the system from Viruses, Trojans, Spyware & Hacking. -Office 365 skills. -Sophos Firewall and Antivirus. -Monitoring and maintaining computer systems and networks. -Activate Directory, Domain, and Windows server. -Troubleshooting system and network problems and diagnosing and solving hardware or Software Faults. Proficient at developing and testing hardware systems. Expertise in a variety of computer and software tasks. Troubleshooting system, network problems, diagnosing & solving hardware, Software Faults. Proficient at developing & testing hardware systems. -Expertise in a variety of computer and software -Outstanding knowledge of communications design hardware. -Responsible of contacting customers that face problems and take proper action. Provide technical user-support services and training. -Pc's maintenance for company employee's installation & updates. -Install and configure computer hardware, software, systems, networks, printers. -Troubleshooting system and network problems and diagnose and solve hardware or software faults. -Monitor and maintain the LAN, Network Servers, Printers, LAN points, Switches, Patch pane, etc. Show less



General Computer and Electronics

• عمان الأردن

• Compiler Engineer

  • Jul 2020 - Jul 2021

  Technical Engineer -General Computers & Electronics (GCE) is a leading IT company; it started in the Jordanian local market as the first IBM Partner. Since then, GCE has expanded to include over 28 high-tech global brands that provide cutting edge IT hardware, software, network & GIS solutions. I had the opportunity to work with both global and local brands such as: Bank of Housing, etc… Responsibilities and Duties: - Installing and configuring computer hardware operating systems and applications. - Monitoring and maintaining computer systems and networks. - Talking staff or clients through a series of actions, either face to face or over the telephone to help set us systems or resolve issues. - Troubleshooting system and network problems and diagnosing and solving hardware or Software Faults. - Setting up new users' accounts and profiles and dealing with password issues. - Other responsibilities like connecting the computer to domain, configuring the outlook, maintaining the bank system and installing printers. Show less



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Marketing Officer

  • Aug 2018 - Dec 2019

  • Marketing the company via social media • Data collection and analysis • A large number of drivers were mobilized and joined to the Uber fleet • Register drivers and provide technical support for them • Daily follow up • Marketing the company via social media • Data collection and analysis • A large number of drivers were mobilized and joined to the Uber fleet • Register drivers and provide technical support for them • Daily follow up



Amal Ahmad Company

• Amman Governorate, Jordan

• Marketing Manager

  • Jan 2018 - Jun 2018

  • Holds full responsibility for all marketing and communication matters • Provides marketing consultancy for specific campaigns and liaises with internal stakeholders • Maintains and updates company website, intranet site and internal marketing pages Proactively drives, prepares and writes all communication, for example company announcements • Holds full responsibility for all marketing and communication matters • Provides marketing consultancy for specific campaigns and liaises with internal stakeholders • Maintains and updates company website, intranet site and internal marketing pages Proactively drives, prepares and writes all communication, for example company announcements



Abd Alrahman Namleh company

• Saudi arabia

• Help Desk Technician

  • Feb 2017 - Oct 2017