Experience

IXODRON

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Presales Manager

  • Oct 2021 - Present

  Keeping your business safe and updated with innovative solutions & new technologies. Partnering up with industry leading players to provide extensive expertise for our clients. Helping companies and institutions to adapt and rise to today’s challenges. Keeping your business safe and updated with innovative solutions & new technologies. Partnering up with industry leading players to provide extensive expertise for our clients. Helping companies and institutions to adapt and rise to today’s challenges.



Expert Software

• Romania
• Software Development
• 1 - 100 Employee

• Help Desk Specialist

  • Jan 2020 - May 2022

  Expert Software SRL was born in 2003 as an IT&C company and is offering software on demand, consulting services and IT solutions mainly for the retail industry. Main responsabilities: - Troubleshooting users’ IT equipment and software over the phone or by email and with remote control technologies. - Create and assign tickets severity, properly prioritize work activities accordingly and collaborate with other on site support resources/companies to resolve IT issues - Identify and escalate priority issues Show less



IQFix.ro

• Romania
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Area Sales Manager

  • Jan 2017 - Jan 2020

  - Preliminary diagnostic of warranty claims, based on automated software utilities - Reception of all incoming shipping - Drawing up all reports on stocks - Final QC of repaired devices together with the customer - Stress testing, combability testing, load testing - Linux basic commands, scripts - Preparing setup hardware and software for testing - Representing the company in the relationship with customers - Representing the company in the relationship with local authorities - Easy handling of specialized IT applications and technical support for customers - Developing and implementing improvements in the company sales policy Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • Jan 2013 - Jan 2017

  - Coordinate people, products and equipment in order to deliver an excellent Quality, Service, Clean and Value (QSC&V) level during the shift`s with the goal of achieving optimal business results in any area of responsibility - Identify the abilities and knowledge of each member of the team of workers - Perform follow-up through direct checks to ensure that the staff performs the delegated tasks - Constantly checking the equipment correct running - Identifying how sales and market segments are increased through the main traffic generators - Anticipating customers needs and choosing the best solutions to achieve a high level of customer satisfaction - Completing and ensuring the correctness of the data entered int the inventory sheet - Knowledge of the restaurant budget, targets and achievements corresponding to the level of responsibility - Reporting in a correct, structured and timely manner - Providing clear instructions and guidance when delegating. Delegation in a fair, efficient and appropriate manner to the position and the level of authority Show less