Experience

Mitivate

• United States
• Information Services
• 1 - 100 Employee

• Episode Manager- Patient Engagement

  • Sep 2022 - Present

  • Incorporating data collection techniques with the use of secured software• Analyzing and accessing patient claims and other clinically generated data.• Collaborates with staff to oversee daily administrative & operational functions• Coordinating care and patient intake• Provides support to Operations Manager by learning other areas to assist and expand knowledge• Maintaining client and patient confidentiality• Pre-screening, interviewing, and onboarding applicants for internship roles

• Senior Client Services Associate

  • Sep 2021 - Sep 2022

• Client Services Associate

  • Jul 2019 - Sep 2021



Sameday Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Client Advisor

  • Sep 2021 - Mar 2022

  • Greeting new and existing clients and checking them into appointments• Determining which COVID-19 test will be administered to client• Verifying client insurance at check in• Scheduling and updating patient profiles through organization’s platform• Working alongside medical assistants by providing them with the proper COVID-19 testing supplies for patients• Replenishing and correctly labeling COVID-19 testing equipment • Greeting new and existing clients and checking them into appointments• Determining which COVID-19 test will be administered to client• Verifying client insurance at check in• Scheduling and updating patient profiles through organization’s platform• Working alongside medical assistants by providing them with the proper COVID-19 testing supplies for patients• Replenishing and correctly labeling COVID-19 testing equipment



Sky King Fireworks

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • May 2016 - Nov 2020

  • Rendered outstanding customer service by assisting customers in selecting items and making recommendations that have maximized monthly sales goals• Execute routine clerical tasks such as mailing, copying, faxing, filing, and scanning• Produce daily sales reports, spreadsheets, and memos• Assists HR with the recruitment and onboarding of 10+ seasonal employees annually• Utilizing excel spreadsheets to track inventory and when shipments are received • Rendered outstanding customer service by assisting customers in selecting items and making recommendations that have maximized monthly sales goals• Execute routine clerical tasks such as mailing, copying, faxing, filing, and scanning• Produce daily sales reports, spreadsheets, and memos• Assists HR with the recruitment and onboarding of 10+ seasonal employees annually• Utilizing excel spreadsheets to track inventory and when shipments are received



World Services, Inc.

• United States
• Translation and Localization
• 1 - 100 Employee

• Healthcare Coordinator Intern

  • Sep 2019 - Mar 2020

  • Greeted all clients and visitors, ensuring they received an outstanding first impression of the company• Reached out to clients across the U.S. to obtain home health agency and patient documents • Communicated and negotiated effectively with vendors to arrange contracts for home health services • Ordered, tracked and organized supplies and durable medical equipment for the needs of patients• Protected patient privacy by maintaining medical records, both in filing room and in the electronic medical records system



Dollar Tree Stores

• Retail
• 700 & Above Employee

• Lead Sales Associate

  • Jun 2014 - Sep 2016

  • Serviced an average of 50 customers per day by responding to inquiries and locating products • Worked with management on the day-to-day duties and tasks of store• Assisted team members in cash handling registers, organizing stock room, unloading merchandise, and housekeeping • Arranged accurate and attractive merchandise displays to maximize purchases • Serviced an average of 50 customers per day by responding to inquiries and locating products • Worked with management on the day-to-day duties and tasks of store• Assisted team members in cash handling registers, organizing stock room, unloading merchandise, and housekeeping • Arranged accurate and attractive merchandise displays to maximize purchases