Chisom Ochiogu

Ecommerce Coordinator at Warehouse Network Resources Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Port Harcourt, Rivers State, Nigeria, NG

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Credentials

  • Productivity Enhancement Programme
    Nigerian Institute of Management (Chartered)
    Aug, 2017
    - Oct, 2024
  • Fundamentals of Health and Safety in the Workplace
    Alison
    Mar, 2016
    - Oct, 2024

Experience

  • Warehouse Network Resources Limited
    • Nigeria
    • Oil and Gas
    • 1 - 100 Employee
    • Ecommerce Coordinator
      • Jun 2022 - Present

      - Oversee the day-to-day operations of the company's e-commerce platform(s), ensuring smooth functioning, user experience optimization, and adherence to best practices. This may involve coordinating with the IT team or external vendors to troubleshoot technical issues.- Manage the creation, maintenance, and organization of the online product catalog, including product descriptions, pricing, images, and inventory levels. Ensure accurate and up-to-date information is reflected on the e-commerce platform.- Coordinate the processing, tracking, and fulfillment of customer orders placed through the e-commerce platform. This includes working closely with the warehouse or fulfillment team to ensure timely and accurate material evacuation and order shipment.- Respond to customer inquiries, concerns, and complaints related to online orders. Provide exceptional customer service, troubleshoot issues, and resolve problems in a timely and professional manner. Collaborate with the customer service team to maintain high customer satisfaction levels.- Collaborate with various departments such as marketing, finance, logistics, and IT to ensure seamless integration and alignment of e-commerce activities with overall business objectives.- Work closely with the inventory or procurement team to maintain accurate stock levels, ensure proper inventory allocation for online sales, and coordinate product replenishment as needed. Show less

    • Field Inspector
      • Sep 2021 - Present

      - Plan and schedule material inspections- Develop inspection strategies. - Facilitate material inspections on site and prepare detailed inspection reports. - Advice Vendors on Bidding processes. - Responding to calls and emails that concerns the organization.

  • NMR Intercontinental Limited
    • Nigeria
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Service Manager
      • Jul 2017 - Apr 2019

      - Forklift fleet operations management. - Plan and Schedule Forklift Fleet Maintenance. - Identify and eliminate errors leading to downtime - Monthly reports on fleet operations. - Forklift fleet operations management. - Plan and Schedule Forklift Fleet Maintenance. - Identify and eliminate errors leading to downtime - Monthly reports on fleet operations.

Education

  • Anambra State University
    Bachelor of Engineering - BE, Mechanical Engineering
    2010 - 2015
  • FEDERAL GOVERNMENT COLLEGE, PH
    WASSCE

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