Experience

Inter Outre Mer

• Monaco
• Wholesale Import and Export
• 1 - 100 Employee

• Marketing Director

  • Sep 2021 - Present

  Cosmetics distributor - Africa Marketing Director (Chanel/Clarins/Hermes/Amouage/Shiseido…)

• Brand Manager Fragrances

  • May 2016 - Dec 2021

  Brand manager fragrance, make-up & skincare dedicated to CHANEL, AMOUAGE, AZZARO, MUGLER---Marketing strategy and commercial business development Forecast & PurchaseTrade marketing operationsOrganization of events and special business actions (product launch, press events ...)Digital trade marketingBusiness analysis and reviews sell in sell out Meeting supportsBudgeting and price structureMerchandising Training organisation Commercial actions analysis - rentabilityTeam work an leadershipInternational congressshipping /export preparation and follow upMarket visits----Pro activeDynamicOpen mindedAnalystMotivated CreativeMeticulous ---Always in contact with the team in Paris to develop the African market the best way. Show less



Hôtel Hermitage Monte-Carlo

• Front Office

  • Apr 2015 - Oct 2015

  - Check in/out - Billing - Multi tasks - Groups coordination - Guests reservations follow up - Management of guests' problems - International guests (french-english-spanish-italian) - VIP services - Visits - Team work - * Work under pressure - Check in/out - Billing - Multi tasks - Groups coordination - Guests reservations follow up - Management of guests' problems - International guests (french-english-spanish-italian) - VIP services - Visits - Team work - * Work under pressure



Hotel Plaza Athenee

• Relation clientèle - Guests relations dpt -Internship

  • Jul 2014 - Jan 2015

  Service Attachée de direction - Duty manager assistant Duties operated: - Identify VIPs and prepared a daily summary of their arrivals. - prepare a daily information sheet with all criteria necessary for the day as event, groups showing, clients birthdays, arrivals, main Guests, performance evolution... - Assist the service for daily tasks with meetings and clients situations. - Identify and prepare children services such as gifts. - Prepare welcome notes for all clients with their special services they asked for - Control VIP services - Realization & Analyse of synthesis (performance, guest satisfaction, follow up..) - Work on clients complains and feedbacks - Manage and organize furnitures and materials resources - Welcome clients and guests - Support Additional needs from the service, clients or the hotel - To follow the hotel performance in therms of financial results dealing with my department. + Crosstraining with the concierge Dpt. + Security training IT: OPERA Show less



International University of Monaco

• Monaco
• Higher Education
• 100 - 200 Employee

• Luxury Goods and Services Master Student

  • Jan 2014 - Jul 2014

  Taking this course from the 2d semester: 6 months courses 6 months internships Thanks to this Master I aim to be specialized in the luxury industry. Master details -Consumers behavior -Brand Management -Luxury services -Forecasting and Budgeting -CRM -Legal environnement -Luxury Distribution With a special project in collaboration with FENDI for the development of the Fendi Kids line. -Digital luxury -Entrepr. skills -Corporate projects : Creation of a brand new concept and innovative service. LIVREAL-Video available on Youtube : https://www.youtube.com/watch?v=ncWeta5Mjis Show less



Amber Lounge & Amber Lounge Hospitality Ltd

• Monaco
• Entertainment Providers
• 1 - 100 Employee

• Student Volunteer

  • May 2014 - May 2014

  Amber Lounge is hosting nights events for the F1 Grand Prix of Monaco. Their events are presenting a fashion show from international designers; they are organizing an auction and offering a very private and outstanding night event for VIPs. As a student volunteer, I am in charge of all backstage transfers and the logistic of the fashion show which is taking place at the Meridien hotel in Monaco the 23d of May. I have been in charge of last minute settings; PR documents distribution; and any backstage requests. Show less



Inditex

• Spain
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2013 - Dec 2013

  Saleswomen for Zara Men in Nantes ( France). Skills developed: -Team work -Communication -Sales strategies -Organisation -Merchandizing -Efficiency -Use of IT system: APEX Saleswomen for Zara Men in Nantes ( France). Skills developed: -Team work -Communication -Sales strategies -Organisation -Merchandizing -Efficiency -Use of IT system: APEX



Accoord

• France
• Civic and Social Organizations
• 1 - 100 Employee

• After School Child Care

  • 2007 - 2012

  I have been working with children since my 17 years old for NAP and ACCOORD (Nantes). I did many Child camps for summers and during the year I looked after them after school. Skills developed -Responsibility -Organisation -Enthusiasm -Patience -Team work -Project Management I have been working with children since my 17 years old for NAP and ACCOORD (Nantes). I did many Child camps for summers and during the year I looked after them after school. Skills developed -Responsibility -Organisation -Enthusiasm -Patience -Team work -Project Management



Disneyland Paris

• France
• Entertainment Providers
• 700 & Above Employee

• Attraction operator

  • 2011 - 2011

  My task at was to welcome guests from all over the world and make sure they had a wonderful experience. As far as I could, I had to answers their special needs and please their stay at Disneyland Paris. This could be done via special treatments such as VIp passes, Queue Jump, fast tickets… In the meantime I had to run the attraction for the guests' entrance to the technical aspect of the attraction. Skills developed: -Security knowledge, -IT support, -Coordination tasks -Autonomy -Communication (micro-multilanguages) -Team work -Team management -Enthusiasm -Discretion -Fast learning (security and procedures) -Responsibilities -initiatives -Time control Show less



F Cancer

• Non-profit Organizations
• 1 - 100 Employee

• Admin and marketing intern

  • 2010 - 2010

  3 months, internship F Cancer is an association for cancer awareness. Skills developed -Communication ( marketing documents, website translation, research materials) -Event planning -Event operational level -daily tasks (Mailing, emailing, data update, translation) -Media use (Facebook, tumblr, twitter) - PR -Discretion -Autonomy -Team work -Budgeting 3 months, internship F Cancer is an association for cancer awareness. Skills developed -Communication ( marketing documents, website translation, research materials) -Event planning -Event operational level -daily tasks (Mailing, emailing, data update, translation) -Media use (Facebook, tumblr, twitter) - PR -Discretion -Autonomy -Team work -Budgeting



CNAM nantes

• France
• Higher Education
• 1 - 100 Employee

• Administrative Assistant intern

  • 2010 - 2010

  3 months internship CNAM is an educational structure for post-graduate. Skills developed: -Autonomy -Data update -Event planning -Projects follow up -Intra communication / Extra communication -Dpt coordination -Resoucres' management -Accreditation files updating -Secretary tasks 3 months internship CNAM is an educational structure for post-graduate. Skills developed: -Autonomy -Data update -Event planning -Projects follow up -Intra communication / Extra communication -Dpt coordination -Resoucres' management -Accreditation files updating -Secretary tasks



Rezo Ladys

• Server and Hostess

  • 2010 - 2010

  REZO LADYS is focused on women nights offering drinks, photo shootings, beauty treatment, VIP club access and gifts. I had to welcome visitors and guests and make sure they benefit from all services needed. Skills developed -Organisation -Communication -Team management -Marketing -Coordination -Discretion REZO LADYS is focused on women nights offering drinks, photo shootings, beauty treatment, VIP club access and gifts. I had to welcome visitors and guests and make sure they benefit from all services needed. Skills developed -Organisation -Communication -Team management -Marketing -Coordination -Discretion