Experience

College of Engineering and Applied Sciences at Western Michigan University

• United States
• Higher Education
• 1 - 100 Employee

• Adjunct Instructor

  • 2021 - Present

  IEE 1020 - Technical Communication

• Academic Advisor-Retention

  • Feb 2018 - Present

  Provides comprehensive retention services to undergraduate students, identifies at-risk students and tracks their usage of student support services and retention in CEAS, plans retention and intrusive advising activities, diagnoses and develops appropriate student success plans; teaches UNIV 1030, Academic Recovery, and supervises student assistants.

• Instructor

  • Sep 2018 - Apr 2020

  UNIV 1030 - Engineering Success Seminar



Western Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Manager-Bronco Study Zone

  • Aug 2015 - Feb 2018

  Supervised team of 40+ tutors, support staff, and volunteers to manage operations of Bronco Study Zone program. Coordinated tutoring schedule for 175+ courses each semester to provide students access to free drop-in assistance. Represented Western Michigan University by presenting learning outcomes for regional and national conferences. Aided in development of tutor training program each semester to educate current employees on industry trends and best practices. Supervised team of 40+ tutors, support staff, and volunteers to manage operations of Bronco Study Zone program. Coordinated tutoring schedule for 175+ courses each semester to provide students access to free drop-in assistance. Represented Western Michigan University by presenting learning outcomes for regional and national conferences. Aided in development of tutor training program each semester to educate current employees on industry trends and best practices.



Western Michigan University, Office of the Registrar

• Auditing Clerk

  • Jul 2012 - Oct 2013

  Managed large orders with outside vendor to provide all undergraduate, graduate, and doctoral alumni with diploma certificates. Executed timely and precise data entry on large scales to maintain fluency within department. Provided secure and trustworthy customer service to collate delicate student and client information. Managed large orders with outside vendor to provide all undergraduate, graduate, and doctoral alumni with diploma certificates. Executed timely and precise data entry on large scales to maintain fluency within department. Provided secure and trustworthy customer service to collate delicate student and client information.

• Engagement Intern

  • Sep 2011 - Apr 2012

  Organized data processing of monthly university mailings to over 3,000 alumni. Determined and implemented office support and assessed priorities for Engagement Team and Major Gift Officers in a fast-paced work environment. Co-chaired student organization within the Development Office in order to create networking opportunities for incoming students.

• Summer Initiative Intern

  • Apr 2011 - Aug 2011

  Participated in new outreach initiative to connect with and canvass WMU alumni in Grand Rapids, MI. Researched Best Practices to prepare in-depth reports and presentations for upper management to assist the creation of new alumni programming and engagement opportunities. Engaged and energized disconnected alumni by collecting and sharing over 200 personal stories onMyWMU.com in 2011.



Western Michigan University, Office of Admissions

• Student Ambassador

  • Aug 2008 - Aug 2010

  Helped to host large events for elementary and high school student groups on the WMU campus. Aided in hiring new employees by managing interview schedule and conducting personal interviews. Supervised project to update Ambassador webpage by collecting data on over 130 academic programs. Provided in-depth campus tours and presentations to University guests and prospective students. Helped to host large events for elementary and high school student groups on the WMU campus. Aided in hiring new employees by managing interview schedule and conducting personal interviews. Supervised project to update Ambassador webpage by collecting data on over 130 academic programs. Provided in-depth campus tours and presentations to University guests and prospective students.