Oleg Balikhin
CIO, Директор по информационным технологиям at «Ростелеком Контакт-центр» (АО «МЦ НТТ»)- Claim this Profile
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English -
Topline Score
Bio
Credentials
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IPMA (Project Management)
http://www.sovnet.ru/specialists/sertifitsirovannye_spetsialisty/#DApr, 2008- Oct, 2024
Experience
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«Ростелеком Контакт-центр» (АО «МЦ НТТ»)
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Telecommunications
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1 - 100 Employee
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CIO, Директор по информационным технологиям
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Oct 2018 - Present
Project Management, OSS/BSS, Integration, ERP 1C, Bitrix CRM, Tibco & PowerBI OLAP, Trouble Ticketing, Cisco UCCE, Zoom QM, Teleopti WFM, Atlassian JIRA Software (+JIRA Agile), Atlassian Confluence, Atlassian JIRA Service Desk
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Директор по развитию и эксплуатации
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May 2018 - Sep 2018
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CIO at Central Telegraph
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Mar 2017 - Oct 2018
Project Management, OSS/BSS, Integration, Billing, ERP Axapta, CRM, Docflow, Zabbix, OLAP, SIP/VoIP, Trouble Ticketing, RnD, Atlassian JIRA Software (+JIRA Agile), Atlassian Confluence, Atlassian JIRA Service Desk Project Management, OSS/BSS, Integration, Billing, ERP Axapta, CRM, Docflow, Zabbix, OLAP, SIP/VoIP, Trouble Ticketing, RnD, Atlassian JIRA Software (+JIRA Agile), Atlassian Confluence, Atlassian JIRA Service Desk
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CIO at MTT
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Nov 2006 - Feb 2017
Project Management, OSS/BSS, Integration, Billing, ERP Axapta, CRM, Docflow, Product Management, OLAP, SIP/VoIP, MVNO, Trouble Ticketing, RnD, Atlassian JIRA Software (+JIRA Agile), Atlassian Confluence, Atlassian JIRA Service Desk Project Management, OSS/BSS, Integration, Billing, ERP Axapta, CRM, Docflow, Product Management, OLAP, SIP/VoIP, MVNO, Trouble Ticketing, RnD, Atlassian JIRA Software (+JIRA Agile), Atlassian Confluence, Atlassian JIRA Service Desk
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FORS
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Russian Federation
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Information Technology & Services
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100 - 200 Employee
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Senior Expert
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Jan 1999 - Nov 2006
Telecom, Billing, OSS/BSS Telecom, Billing, OSS/BSS
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Education
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American University of Business Administration
Master of Business Administration (MBA), Finance, General -
Lomonosov Moscow State University (MSU)
BS, Applied Mathematics