Obadiah VanVlack

Product Line Manager at Netagen
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Contact Information
us****@****om
(386) 825-5501
Location
Wellington, Ontario, Canada, CA

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Dermot Wall

I have had the pleasure of working with Obadiah for several years now. He has always been the go to person in terms of system management knowledge in that time, initially in Nortel and subsequently in Avaya. On top of his unrivaled subject matter expertise he has always been more than willing to share and explain that expertise with others as well as helping customers and partners understand how to best deploy those management tools in their own solutions.

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Credentials

  • Practical Product Management
    Pragmatic Marketing/Institute
    Jun, 2011
    - Oct, 2024
  • Pragmatic Marketing Certified
    Pragmatic Marketing/Institute
    Jun, 2011
    - Oct, 2024
  • Requirements That Work
    Pragmatic Marketing/Institute
    Jun, 2011
    - Oct, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jan, 2008
    - Oct, 2024

Experience

  • Netagen
    • Canada
    • Computer Networking Products
    • 1 - 100 Employee
    • Product Line Manager
      • Mar 2021 - Present
  • Printcraft Printing & Office Supplies, Prince Edward County, Picton
    • Canada
    • Printing Services
    • 1 - 100 Employee
    • IT Manager
      • Oct 2015 - Mar 2021

      - Responsible for the management of the network and all peripheral equipment including day-to-day maintenance as well as upgrades. - Responsible for the management of the network and all peripheral equipment including day-to-day maintenance as well as upgrades.

  • Avaya
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Manager
      • Dec 2009 - Sep 2015

      - Solution Leader for the Avaya Aura Feature Pack 4 release, accountable for the overall solution in terms of project deliverables (content, schedule, budget, etc.) - Product ownership for several applications in the Avaya Aura solution suite of components (responsible for sustaining the installed base and new product launches – i.e. full lifecycle management) - Accountable for supporting internal and external teams to ensure the proper positioning/use of products in customer environments - Authored and provided product overviews, tech transfers, product bulletins, technical support solutions, and Knowledge Base articles - Authored clear and concise requirements for product development teams, and prioritized content according to product roadmaps - Led the consolidation of various products into a cohesive solution, retiring legacy products and porting or merging functionality into a single next gen platform - Subject matter expert for legacy applications within the system management suite Show less

  • Nortel
    • Norway
    • Telecommunications
    • 1 - 100 Employee
    • Product Manager
      • Jul 2005 - Nov 2009

      - Product ownership for several system management related applications within the Nortel portfolio- Position required daily interaction with cross functional teams internally as well as frequent direct customer meetings to help position the management solutions within Enterprise Voice deployments- Authored product requirement documents and developed product roadmaps- Provided product knowledge transfers to various internal and external teams

    • Team Leader - Technical Support
      • Sep 2000 - Jun 2005

      - Provided advanced troubleshooting, peer mentoring, project management, risk analysis, verification, and escalation management- Collaborated with internal and external teams (Distributors, Design, Verification, PLM, Marketing, etc.) to resolve various issues/escalations with Beta and GA software. This often required interaction with both internal and external senior executives.- Provided technical support for various telephony applications:- Worked as a member of the Nortel Enterprise Technical Support Team to provide Level III/IV support for customer reported problems in a 24x7 environment- Provided remote technical support for Nortel system management applications - Provided on-site support for highly escalated customer issues Show less

  • Casco Impregnated Papers Inc.
    • System Analyst
      • Aug 1998 - Sep 2000

      - Developed and maintained custom programs based on the reporting needs of the various departments (via Microsoft Access and Oracle) - Provided technical support to end-users for hardware, software and networking issues - Developed and maintained custom programs based on the reporting needs of the various departments (via Microsoft Access and Oracle) - Provided technical support to end-users for hardware, software and networking issues

Education

  • ITI - Information Technology Institute
    Post Grad Diploma, Applied Information Technology
    1997 - 1998
  • Brock University
    Bachelor of Science (BSc), Neuroscience
    1992 - 1996

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