Operations Manager

• Jan 2022 - Present

Shipping Supervisor

• Oct 2021 - Jan 2022

• Managed a team of 15 employees who include shippers and packagers.• Increased stock utilization and enhanced the product fulfillment process.• Hired, trained or oversaw the training of new employees.• Maintained a positive relationship with all carriers and vendors.

Supply Chain and Operations

• Jan 2021 - Aug 2021

• Simplified shipping and receiving by integrating several apps with Shopify which allowed users to print labels in bulk. • Negotiated and opened new accounts with various 3PL companies to achieve lower shipping costs. • Reduced the dimensional weight for thousands of products by leveraging custom packaging. • Tracked the product dimensions to find the right box and display live shipping rates • Simplified shipping and receiving by integrating several apps with Shopify which allowed users to print labels in bulk. • Negotiated and opened new accounts with various 3PL companies to achieve lower shipping costs. • Reduced the dimensional weight for thousands of products by leveraging custom packaging. • Tracked the product dimensions to find the right box and display live shipping rates

Customer Experience

• May 2020 - Aug 2020

Answered phone calls in the Grocery Home Shopping department and took out online orders in about 5-10 min. Assisted in zoning, stocking and recovery, while answering customer's inquiries in-person. Answered phone calls in the Grocery Home Shopping department and took out online orders in about 5-10 min. Assisted in zoning, stocking and recovery, while answering customer's inquiries in-person.

Undergraduate Mechanical Engineering Researcher

• Sep 2017 - May 2018

Conducted modelling, simulation and analysis of micro-architected structures derived from triply periodic minimal surfaces (TPMS) in order to predict their mechanical behaviour and properties. Investigated the non-linear Elastodynamics response of sandwich structures, where the core is made of TPMS, under 3-point bending load numerically. Documented all results and produced a detailed thesis. Conducted modelling, simulation and analysis of micro-architected structures derived from triply periodic minimal surfaces (TPMS) in order to predict their mechanical behaviour and properties. Investigated the non-linear Elastodynamics response of sandwich structures, where the core is made of TPMS, under 3-point bending load numerically. Documented all results and produced a detailed thesis.