Experience

UniCredit Consumer Financing IFN SA

• Banking
• 100 - 200 Employee

• Financial Officer

  • Sep 2016 - Present

  Prform financial forecasting , reporting, and operational metrics tracking. Analyze financial data and create financial models for decision support. Report on financial performance and prepare for regular leadership reviews. Analyze past results, perform variance analysis, identify trends. Work closely with the accounting team to ensure accurate financial reporting and decision support. Evaluate financial performance by comparing and analyzing actual results with plans , including ceation of standard and ad-hoc reports, tools, and excel dashboards. Increase productivity by developing automated reporting/forecasting tools Show less

• Operations Specialist

  • Nov 2011 - Aug 2016



UniCredit Bank Romania

• Romania
• Banking
• 700 & Above Employee

• Call Center Representative

  • Dec 2010 - Oct 2011

  Monitor accounts to identify outstanding debts.Investigate historical data for each debt. Contact clients to ask about their overdue payments. Resolve billing and customer credit issues. Report on collection activity status. Manage large amounts of outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Show less



UniCredit Bank Romania

• Romania
• Banking
• 700 & Above Employee

• Sales Manager

  • Sep 2007 - Oct 2010

  Develops and deepens customer relationships by providing outstanding customer service following a focused cross-selling strategy. Meets all sale goals and actively participates in all sales activities in the branch by engaging in a personal weekly sales activity plan Acquires and retains customer relationships by providing relevant solutions to meet customer needs Develops and maintains customer relationships by selling Bank products and providing excellent customer service Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently Show less