Oana Bontea

Mass Market Director, Technology at Telefonica
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES

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Oana has a great passion for life, which is reflected in the vitality she displays every day in working with her direct reports, colleagues and external partners. She has great attention to detail yet she can also step away and analyze the big picture in order to make critical strategic decisions. Oana’s project & change management skills, amongst others, allow her to balance a wide range of tasks, still remaining focused and providing great follow-through on items of critical importance when required. She has no anxiety of deadline pressure, always operating with a high level head and taking a rational line in driving key tasks to get a wide range of assignments completed within stretched timelines. Her rare combination of leadership, personal tact and ingenuity always kept things moving forward. I have the highest respect for Oana’s effective management approach and inborn abilities. It is a pleasure to recommend her.

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Experience

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Mass Market Director, Technology
      • Jul 2020 - Present

    • Israel
    • Software Development
    • 100 - 200 Employee
    • VP - Account Executive
      • Oct 2019 - Jun 2020

      Deliver real time data for customer 360 view.

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Head of Digital, Vodafone Group Network Operations
      • Dec 2017 - Sep 2019

      Build digital network operation strategy, predictive maintenance and automation. Build new digital capabilities, deliver cognitive automation (advance analytics, automation, machine learning) in devops model.

    • Head of Partner Management, Vodafone Group Network Operations
      • Apr 2017 - Nov 2017

      Manage performance of European NOC, 13 countries and partners, network companies.Automation of European performance reports.

    • Head of Transformation, Vodafone Turkey
      • Nov 2015 - Mar 2017

      Deliver real time customer experience for 20 millions customers. Business simplification and full BSS transformation. Large project, 900 people in the project team, 11 nationalities, 10 partners.

    • Head of Demand Management, Vodafone Turkey
      • Sep 2014 - Oct 2015

      Lead company demand management, governance and annual delivery plan. Focus on building business analysis and project management competences in a combined agile and waterfall model.

    • Head of IT, Vodafone Romania
      • Mar 2013 - Aug 2014

      Manage end to end IT from strategy, demand management, delivery to operations. IT instrumental to deliver business results in combined agile and waterfall deliveries.

    • Head of Program Management, Vodafone Romania
      • Dec 2011 - Feb 2013

      Ensure company strategy execution through annual programs. Close involvement in Retail, Channel Strategy, Customer Experience.

    • Business Manager to CEO
      • Aug 2011 - Nov 2011

      Support CEO for Group performance reporting, strategy execution, act as firefighter for delayed initiatives. Close involvement in Retail, M&A evaluation.

    • Billing Transformation Program Manager
      • Sep 2009 - Jul 2011

      Deliver customer view, business simplification, enable agile deliveries in BSS transformation, focused on billing.

    • Manager, IT Release Management
      • Jun 2008 - Aug 2009

      Set-up IT delivery in quarterly releases complemented by monthly and weekly deliveries working in tiger teams (all required role in the team). Commissioning, CRM, Middleware projects.

    • Manager, IT Demand Management
      • Aug 2006 - May 2008

      Set-up demand management in Vodafone Romania, create business relationship, build the team and capabilities.

    • Team Leader Business Analysis
      • Aug 2005 - Jul 2006

      Manage the new team of business analysts, set-up delivery methodology. Integration in Vodafone and evaluation of Vodafone IT Outsourcing.

    • IT Business Analyst
      • Aug 2003 - Jul 2005

      Business Process Reengineering for Vodafone integrated solutions to enterprise business.

    • Netherlands
    • Financial Services
    • 700 & Above Employee
    • Team Leader Business Analysis
      • Feb 2003 - Jul 2003

      Lead the business analysis team with focus on business priorities, annual delivery plan. CRM, data warehouse projects.

    • IT Business Analyst
      • Feb 2001 - Jan 2003

      Write business requirements, business architecture and perform the user acceptance tests for sales, customer operations, finance, risk projects.

    • Customer Service Representative
      • Aug 2000 - Jan 2001

      Set-up group insurance operational processes, new business line of the company.

    • Underwritter
      • Feb 2000 - Jul 2000

      Evaluation of the customer's life insurance policy requests

    • Romania
    • Non-profit Organizations
    • 1 - 100 Employee
    • Financial Analyst
      • Sep 1999 - Jan 2000

      Financial consultancy for SMEs to obtain European funds in regional development

Education

  • Warwick Business School
    MBA, MBA
    2008 - 2012
  • London Business School
    Vodafone Leadership Program
    2018 - 2018
  • Vodafone Inspire - Head level Talent Program
    2017 - 2018
  • Academia de Studii Economice din București
    Bachelor, Economics
    1995 - 1999
  • Liceul Petru Rares
    Mathematics
    1991 - 1995

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