Paralegal & Accounting Support Specialist

• Jan 2022 - Present

Legal Assistant Paralegal

• Nov 2015 - Jan 2022

- Drafted and prepared motions, charges, and legal memorandums in the following fields: employment law (EEOC, VEC, FLSA, and MSPB), family law (divorce, custody, support, etc.), and general civil law. - Presented and implemented new case management software, new accounting software, and new data storage software, which greatly streamlined data entry and client/attorney communication. - Assisted in general litigation, including coordinating and directing case strategy, leading document preservation and collection efforts, assisting with discovery, maintaining budgets and overseeing billing activities, and identify best practices for litigation management. - Provided legal support and assisted with the preparation of responses to federal and state agencies. - Counseled and assisted attorneys in preparation for trials, hearings, depositions, and negotiations. - Composed and submitted pleadings, discovery responses and other legal documents. - Managed other special projects as required or assigned. Show less

Office Administrator

• Apr 2015 - Nov 2015

- Oversaw meetings and planned, and executed, events. - Supervised teams of up to 10 from in-office and on-site. - Managed timeline, transportation, and staff duties for events. - Coordinated with business owners, sales professionals, and vendors to ensure optimal completion of event scheduling, planning, and execution. - Implemented marketing strategies to promote company products and engaged all prospect clients with appealing product presentations. Created contracts for clients and revised as per customer demands. Show less

Front Office Receptionist

• Jan 2013 - Apr 2015

- Supervised the front desk, took, greeted, and directed visitors coming in and out. - Accepted and processed incoming mail and packages to the condominium. - Created, managed, and assisted work orders for maintenance across the complex. - Provided feedback, training, and coaching to different coworkers to help improve reliability, reduce risk and maximize quality performance. - Took ownership and efficiently solved problems regarding resident’s questions, comments and concerns. - Learned how to operate in new customized systems and machines that were implemented in regards to operations. - Exceeded with customer service, compliments and quarterly reviews. Show less

Sales Associate Cashier

• Oct 2011 - Feb 2013

Evaluated performance of cashiers and provided managers with information on appraisals. Ensured that each customer’s transactions were processed accurately and in a time efficient manner. Generated and maintained account related reports. Reconciled cash with receipts at the end of each shift and made sure that any discrepancies were managed immediately. Resolved employee conflicts and ensured that any customer complaints were handled immediately. Trained new employees to work as cashiers. Greeted customers and determined their needs and wants. Recommended merchandise based on individual requirements. Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates. Prepared sales and accepted payment through cash, checks, and credit cards. Show less

Temporary Administrative Assistant

• Jul 2012 - Jan 2013

Worked with managers to improve organizational effectiveness. Maintained databased up to date with daily heavy data entry. Gather necessary information to compose and send out nursing contracts for Float Pool. Created and managed nursing portfolios. Assisted new employees with general questions. Worked with managers to improve organizational effectiveness. Maintained databased up to date with daily heavy data entry. Gather necessary information to compose and send out nursing contracts for Float Pool. Created and managed nursing portfolios. Assisted new employees with general questions.

Customer Service Representative

• Dec 2008 - Mar 2012

Answered incoming calls and transferred them to their respective departments. Qualified and processed customer returns with accuracy and detail. Maintained oversight of all inventory reports. Answered incoming calls and transferred them to their respective departments. Qualified and processed customer returns with accuracy and detail. Maintained oversight of all inventory reports.