Michael Nyerges

Information Technology Specialist at Black Angus Steakhouse
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Bio

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Credentials

  • CompTIA Network+
    CompTIA
    Sep, 2005
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Apr, 2005
    - Oct, 2024
  • Remote Pilot small unmanned aircraft system
    Federal Aviation Administration

Experience

    • United States
    • Restaurants
    • 300 - 400 Employee
    • Information Technology Specialist
      • Nov 2021 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Senior POS Analyst
      • Jun 2019 - Oct 2021

    • United States
    • Entertainment
    • 700 & Above Employee
    • POS Support Analyst (contract)
      • Apr 2019 - Jun 2019

    • Freelance Consultant
      • Jun 2016 - Apr 2019

    • Retail
    • 200 - 300 Employee
    • Senior POS Analyst
      • Jul 2005 - May 2016

      SENIOR POS ANALYST .............................................................................. 02/2010 - 05/2016 Served as the Epicore|CRS Point of Sale subject matter expert Developed VB.Net applications to convert data from Excel and SAP to custom file formats used by the POS system Preformed database backups and recovery Maintained system security for PCI compliance POS ANALYST ............................................................................................. 11/2007 - 02/2010 Designed and executed test plans for regression testing and end to end system functionality Tested and deployed software updates for the POS systems Utilized SQL Server Management Studio to remotely run SQL queries creating custom reports to support store operations POS IMPLEMENTATION SPECIALIST .......................................................... 05/2006 - 11/2007 Provided legacy POS maintenance and service desk support for legacy CRS Retails Store POS software and IBM 4694 hardware. Supported the configuration, implementation, and roll out of Epicor|CRS POS software running on IBM SurePOS 700/500 hardware. Migrated MS Access databases to SQL Server 2005 POS SUPPORT SPECIALIST ...................................................................... 07/2005 - 05/2006 Responsible for providing POS software and hardware support for corporate stores. Performed troubleshooting techniques over the phone or via remote desktop connection to identify and resolve issues. Established patterns to reoccurring issues and provides input to POS development team.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support
      • Jan 2004 - Jun 2005

      Troubleshooting motherboard, laptop, LCD TV and wireless networking components via telephone and e-mail. Computer hardware product compatibility testing. Troubleshooting motherboard, laptop, LCD TV and wireless networking components via telephone and e-mail. Computer hardware product compatibility testing.

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Computer Sales
      • Oct 2001 - Sep 2003

      Configuration of new computer systems. Computer servicing, including upgrades and new computer system builds. Technical support. Configuration of new computer systems. Computer servicing, including upgrades and new computer system builds. Technical support.

    • United States
    • Computer Hardware
    • 1 - 100 Employee
    • Assistant manager computer sales
      • Oct 1999 - Oct 2001

      Testing of used computer components and peripherals to assure quality for the customer. Upgraded, and repaired used computer systems. Assisted with the scheduling of employees’ work hours. Testing of used computer components and peripherals to assure quality for the customer. Upgraded, and repaired used computer systems. Assisted with the scheduling of employees’ work hours.

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