Experience

Hubtel

• Ghana
• Technology, Information and Internet
• 200 - 300 Employee

• Industry Development, Functional Lead

  • Feb 2023 - Present

  • Meeting with clients to discuss their needs and propose solutions• Recommending solutions to identified problems• Research on existing systems and procedures and make changes and improvise wherever necessary.• Ensuring delivery of projects on time• Define business needs, business processes, flows and diagrams.• Evaluating team technicalities, resources for each task, fact-findings, analyses and studies relating to the project.

• Major Accounts & Partnerships Manager

  • Oct 2021 - Feb 2023

  • Developing and sustaining solid relationships with partners and major accounts to share processed data and attaining prospects.• Ensuring to observe and participate to present services and products capable to benefit client’s needs.• Conducting sales activities to attain new businesses.• Engaging in advice -giving solutions to meet customer needs hence increasing revenue for both parties.• Ensuring to enter deep within target market and develop sales prospective account such as betting and lottery businesses.• Providing best client service and resolve all problems.• Developing and implementing business plans to stimulate product revenue, deployment and support strategies to effectively lead team of virtual internal resources.• Attaining targets against revenue quota. Show less

• Retail Business Specialist

  • Apr 2021 - Sep 2021

  • Developing and sustaining solid relationships with partners and major accounts to share processed data and attaining prospects.• Ensuring to observe and participate to present services and products capable to benefit client’s needs.• Conducting sales activities to attain new businesses.• Engaging in advice -giving solutions to meet customer needs hence increasing revenue for both parties.• Ensuring to enter deep within target market and develop sales prospective account such as betting and lottery businesses.• Providing best client service and resolve all problems.• Developing and implementing business plans to stimulate product revenue, deployment and support strategies to effectively lead team of virtual internal resources.• Attaining targets against revenue quota. Show less



OPay

• Nigeria
• Financial Services
• 700 & Above Employee

• Key Account Manager

  • Mar 2020 - Apr 2020

  • Developing and sustaining solid relationships with key partners like Electroland Ghana, Hisense, Melcom, Telefonika, Huawei, Octophone, CompuGh and Game who partnered to provide services to our clients. • Addressing and resolving key partners complaints to enable good working relationship. • Supervising account teams assigned to key partners to ensure smooth coordinating that resulted to a win-win for both partners. • Compiling reports on account progress, forecasts, and documentations from key partners to enable good projections for future projects. • Negotiating contracts with key partners and establishing deadlines for the fulfilment of each partner’s long-term goal. Show less



Huawei

• China
• Telecommunications
• 700 & Above Employee

• Local Country Retail Manager

  • Dec 2019 - Mar 2020

  • Successfully plan, develop, and implemented marketing plans and activities to launch the high to medium end Huawei devices to targeted markets with join marketing campaigns with carrier and retail partners to drive preference for co-marketing Huawei devices.• Coordinated supplies to designated warehouses with partners • Made sure key distributors had enough stocks to meet the market demand • Monitored warehouses to make sure they had enough stocks • Analysed retail and marketing data develop insights and report to management with actionable recommendations and actively monitor & report retail market intelligence and make recommendations to management.• Proactively seek opportunities to secure key retail promotional space and negotiate on new store display and implementation-securing retail display opportunities and monitor of retail marketing activities.• Successfully led production and implementation of all non-retail public & trade marketing events such as road shows, dealer launches, product launches as well as BTL promotions.• Successfully developed business partnership with 450 plus existing retail partners nationwide both at shop floor level and with store management to enhance channel management and operations exposure.• Led a field force organisation of 58 staff with KPI setting, evaluation of performance rate, development through coaching and training activities.• Co-ordinated special displays around promotional activities and liaised with suppliers for new store display implementation to ensure stronger brand statement. Show less

• Retail Cluster Manager

  • Aug 2018 - Nov 2019

  • Managed field force organization with KPI setting, evaluation of performance rate, development through coaching and training activities.• Managed the sales team to maximize sales revenue and exceed sales targets.• Managed the feasibility of the sales activities based on the sales/marketing plans aimed at achieving common goals with accounts (set guidelines for ROI analysis and sales activities regarding ATL (Above the line) and BTL (Below the line)• Maintained customer base by building and maintaining rapport with key channel partners, retailers are dealers.• Developed and carried out marketing plans aimed at achieving the shared sales target between the account and company and reflect the ROI (Return on Investment) analysis in future planning Show less



Transsion

• China
• Telecommunications
• 700 & Above Employee

• Retail Manager

  • Mar 2017 - Jul 2018

  Successfully plan, develop, and implemented marketing plans and activities to launch the high to medium end Tecno devices to targeted markets with join marketing campaigns with carrier and retail partners to drive preference for co-marketing Tecno devices.• Led a field force organisation of 132 staff with KPI setting, evaluation of performance rate, development through coaching and training activities.• Proactively seek opportunities to secure key retail promotional space and negotiate on new store display and implementation-securing retail display opportunities and monitor of retail marketing activities.• Successfully developed business partnership with 462 plus existing retail partners nationwide both at shop floor level and with store management to enhance channel management and operations exposure.• Co-ordinated special displays around promotional activities and liaised with suppliers for new store display implementation to ensure stronger brand statement. Show less

• Training Manager

  • Dec 2016 - Jun 2017

  • Prepared new and old sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-along with senior representatives.• Recruiting and coaching new field force and sales representative.• Prepared competitor analysis report on competitor brands in the market to enable sales team with the needed knowledge on the field.• Determined training needs by traveling with sales team; observing sales encounters; studying sales result report and conferring with sales managers.• Create and develop strong relationships with sales product team and HQ to ensure support for key opportunities and projects to promote strong customer engagement to make active contribution and participation within the sales team.• Grew and updated training knowledge by participating in training exchange programs in other countries like Nigeria, Senegal, and Ethiopia.• Led a team of 34 training managers in both east and west Africa to provide good sales skills to sales team in countries they represented, respectively. Show less



Electroland Ghana Limited

• Ghana
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Sales Coordinator

  • Sep 2015 - Nov 2016

  • Coordinated daily sales activities between chain shops from HQ; having set out plans to enable sales process and assisting in general administration. • Overseeing pricing and stock control between branches. • Develop plans and measures to increases sales in all branches to increase growth. • Collating data from other branches on sales and stock. • Organized trainings for branch heads. • Coordinated daily sales activities between chain shops from HQ; having set out plans to enable sales process and assisting in general administration. • Overseeing pricing and stock control between branches. • Develop plans and measures to increases sales in all branches to increase growth. • Collating data from other branches on sales and stock. • Organized trainings for branch heads.



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Sales Coordinator

  • May 2014 - Oct 2015

  • Act as the liaison between the distributor and Nestle such as Business Development, Product Development and Technical Services and leads a joint company-strategic account planning process that develop the entire sales team. • Lead field team of 7 to develop a region and increased revenue. • Overseeing stock and pricing between distributor and Nestle. Recruited new salespersons to take over a designated region to increase growth. • Trained team on Nestle product line up and structure; liaising with Nestle team representative assigned. Show less



HEARTBEAT FOR AFRICA FOUNDATION

• United States
• Religious Institutions

• Data Entry Specialist

  • Mar 2013 - Sep 2013

  • Managed the Effective Implementation of Backup and Restore Procedures and Working Practices Review workflow issues and working to address with management and respond to telephone and email inquiries and complaint in a prompt, accurate, and courteous manner following standard script and procedures. • Monitored Storage Management Information, Standards, Procedures, Measurements, Tools and Technology • Managed the Effective Implementation of Backup and Restore Procedures and Working Practices Review workflow issues and working to address with management and respond to telephone and email inquiries and complaint in a prompt, accurate, and courteous manner following standard script and procedures. • Monitored Storage Management Information, Standards, Procedures, Measurements, Tools and Technology