Nwamaka Chineke
Senior Document Controller at China National Chemical Engineering Company Pvt. Ltd.- Claim this Profile
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Bio
Experience
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China National Chemical Engineering Company Pvt. Ltd.
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Construction
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1 - 100 Employee
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Senior Document Controller
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Feb 2022 - Present
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Senior Document Controller
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Feb 2022 - Present
Coordinating document control processes for a 4-person team, optimizing efficiency and accuracy.Improved project documentation accuracy by 20% through ISO 9001:2015 compliant quality control procedures and regular metadata reviews.Managing the Project's database system (PCAMS) for RFCC-B1 unit, updating client project data (Dangote Oil Refinery).Implemented data-driven changes, reducing document review and approval time by 20%.Conducted thorough data cleaning and validation of the company’s relational database, ensuring a robust data management platform for accurate analysis.Secured documentation and enforced access controls to prevent unauthorized changes, maintaining data integrity.Collaborate with a team of designers to complete all mechanical capital projects and provide all engineering support.Provide support to all expense projects and maintain accuracy in all piping projects and ensure compliance with all piping material specifications.Coordinate with various teams to administer all assignments.Familiar with Microsoft Office applications (e.g MS Outlook, MS Word, MS Excel, MS PowerPoint)Knowledge of ASME B31.3, B31.1,ASTM and B&PV Section VIII Div Show less
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GREEN ESSENCE HEALTHY LIFESTYLE LTD
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Nigeria
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Wellness and Fitness Services
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1 - 100 Employee
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Customer Service Representative/Operations Manager
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Nov 2020 - Oct 2021
Handling of the company's social media accounts (contents creation and SM marketing) Delegating work in the manager's absence. Informing customers of deals or offers that will be beneficial to them. Taking action points and writing minutes. Preparing papers for meetings. Create spreadsheets to track important customer information and orders Create a spreadsheet with large numbers of figures without making mistakes Verify data by comparing it to source documents Perform regular backups to ensure data preservation Planning and organizing events. Reading, monitoring, and responding to the CEO's email. Answering calls and liaising with clients competently. Show less
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Federal Radio Corporation of Nigeria
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Nigeria
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Broadcast Media Production and Distribution
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700 & Above Employee
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intern as a producer
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Jan 2019 - Oct 2020
Utilized Adobe Audition for the production and post-production of local broadcasts Designed talk shows topics and provided support by getting guests and preparing the scripts. Interview local and international personalities, politicians, artists, community leaders, and activists. Assisted the staff in the development, maintenance, and implementation of the station's image. Checked that shows are carried by the network policies. Developed and implemented successful on-air promotion. Show less
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MINT FINANCIAL TECHNOLOGY SERVICES LTD
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Lagos, Nigeria
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Customer Service Representative
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Feb 2020 - Mar 2020
· Manage large amounts of incoming phone calls · Generate sales leads · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers Show less
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Education
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Houdegbe North American University Benin
Bachelor of Arts - BA, Mass Communication/Media Studies -
Houdegbe North American University Benin
Bachelor of Arts - BA, MASS COMMUNICATION