Nwamaka Chineke

Senior Document Controller at China National Chemical Engineering Company Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

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Experience

    • Senior Document Controller
      • Feb 2022 - Present

    • Senior Document Controller
      • Feb 2022 - Present

      Coordinating document control processes for a 4-person team, optimizing efficiency and accuracy.Improved project documentation accuracy by 20% through ISO 9001:2015 compliant quality control procedures and regular metadata reviews.Managing the Project's database system (PCAMS) for RFCC-B1 unit, updating client project data (Dangote Oil Refinery).Implemented data-driven changes, reducing document review and approval time by 20%.Conducted thorough data cleaning and validation of the company’s relational database, ensuring a robust data management platform for accurate analysis.Secured documentation and enforced access controls to prevent unauthorized changes, maintaining data integrity.Collaborate with a team of designers to complete all mechanical capital projects and provide all engineering support.Provide support to all expense projects and maintain accuracy in all piping projects and ensure compliance with all piping material specifications.Coordinate with various teams to administer all assignments.Familiar with Microsoft Office applications (e.g MS Outlook, MS Word, MS Excel, MS PowerPoint)Knowledge of ASME B31.3, B31.1,ASTM and B&PV Section VIII Div Show less

    • Nigeria
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Service Representative/Operations Manager
      • Nov 2020 - Oct 2021

      Handling of the company's social media accounts (contents creation and SM marketing) Delegating work in the manager's absence. Informing customers of deals or offers that will be beneficial to them. Taking action points and writing minutes. Preparing papers for meetings. Create spreadsheets to track important customer information and orders Create a spreadsheet with large numbers of figures without making mistakes Verify data by comparing it to source documents Perform regular backups to ensure data preservation Planning and organizing events. Reading, monitoring, and responding to the CEO's email. Answering calls and liaising with clients competently. Show less

    • Nigeria
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • intern as a producer
      • Jan 2019 - Oct 2020

      Utilized Adobe Audition for the production and post-production of local broadcasts Designed talk shows topics and provided support by getting guests and preparing the scripts. Interview local and international personalities, politicians, artists, community leaders, and activists. Assisted the staff in the development, maintenance, and implementation of the station's image. Checked that shows are carried by the network policies. Developed and implemented successful on-air promotion. Show less

    • Customer Service Representative
      • Feb 2020 - Mar 2020

      · Manage large amounts of incoming phone calls · Generate sales leads · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers Show less

Education

  • Houdegbe North American University Benin
    Bachelor of Arts - BA, Mass Communication/Media Studies
    2014 - 2018
  • Houdegbe North American University Benin
    Bachelor of Arts - BA, MASS COMMUNICATION
    2014 - 2018

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