Experience

Intelligent Digital Technologies
• Armenia
• IT Services and IT Consulting
• 1 - 100 Employee
• Engineering Manager

  • Jul 2023 - Present


Digitain

• IT Services and IT Consulting
• 1 - 100 Employee

• Corporate IT Unit Manager

  • Jun 2022 - Apr 2023

  • Developing and implementing IT strategies that support the overall business objectives of the organization.• Leading and managing teams of IT professionals, providing direction and guidance to ensure that the team is delivering high-quality services.• Conducting performance evaluations and setting goals and targets for team members, ensuring that they are aligned with the overall goals of the organization.• Recruiting and onboarding new team members, ensuring that they are a good fit for the team and the organization.• Liaising with other business units in order to address their technology needs.• Oversee the delivery of IT services and solutions, ensuring high levels of quality and customer satisfaction• Managing the IT budget and ensuring that IT resources are allocated effectively to meet business needs.• Leading project planning sessions, identifying and managing risks associated with IT projects and initiatives• Building and maintaining relationships with internal and external stakeholders.• Staying up-to-date with the latest trends and developments in the IT industry, and continuously improving the IT department's processes and procedures to ensure that they are aligned with best practices. Show less

• IT Project Manager

  • Feb 2021 - Jun 2022

  • Develop project plans, scope, goals, and budgets, identify resources needed, and ensure resource availability and allocation.• Manage companywide software implementations, meet teams to take detailed ordering briefs, and clarify specific requirements.• Coordinate project team members, assigning individual responsibilities.• Coordinate internal resources and third parties/vendors for the successful execution of projects.• Guide and perform strategic analysis for the project.• Measure project performance to identify areas for improvement.• Work with the technical team to brainstorm new ideas for technical projects.• Create and manage Jira boards and projects. Show less

• HR Data Analyst/System Analyst

  • Jul 2018 - Jan 2021

  • Developing and maintaining HR dashboards and reports to provide insights into key HR metrics, such as turnover rates, employee engagement, and recruitment metrics.• Conducting statistical analyses and data modeling to predict and forecast HR trends and outcomes, such as workforce planning and retention.• Creating data-driven presentations and reports to communicate HR insights and recommendations to senior leadership and stakeholders.• Leading HRM software implementation and integrations with IT architectures and development teams.• Analyzing HR team needs and suggesting software development solutions. Show less



Ucom LLC

• United States
• Hospitals and Health Care

• Debt Analyst/Department coordination specialist

  • Feb 2016 - Jun 2018

• Economic Security Specialist

  • Sep 2016 - Jan 2017

• Outbound call consultant

  • Mar 2016 - Aug 2016


Orange
• Germany
• International Trade and Development
• 1 - 100 Employee
• Security Assistant

  • Nov 2015 - Mar 2016