Nuvena L. White
Talent Management Generalist at Meridian Bird Removal- Claim this Profile
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Bio
Credentials
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Purpose Life Coach
Transformation AcademyJan, 2020- Nov, 2024 -
Property & Casualty Resident Producer
Wells FargoAug, 2017- Nov, 2024
Experience
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Meridian Bird Removal
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United States
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Environmental Services
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1 - 100 Employee
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Talent Management Generalist
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Nov 2021 - Present
I'm responsible for reviewing employment applications, conducting initial phone, scheduling video and in-person interviews, manage new hire onboarding, manage employee benefits, and facilitate management training for company leaders.
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Talent and Culture Specialist
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Oct 2018 - Nov 2021
I'm responsible for recruiting candidates by reviewing applications, conducting initial phone, video and in-person interviews, communicate interview feedback to department managers and assisted with onboarding for new hires.
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BHC Marketing
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Advertising Services
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1 - 100 Employee
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Assistant Account Representative
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Jun 2017 - Jul 2018
I analyzed commercial insurance policies and served as a key point-of-contact several carriers to determine renewal requirements. In addition, I issued certificates of insurance, processed audits, and ordered loss run reports. My role involved extensive coordination with my colleagues to meet key deadlines and quality standards.Selected Contributions:♦ Provided assistance to team members on using Nexsure and CyberSure systems to maintain detailed, accurate policy and customer records.♦ Spearheaded creation of proposals and marketing files to assist in capturing new business and renewals.
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FORTIS Colleges and Institutes
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Higher Education
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500 - 600 Employee
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Admissions Representative
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Oct 2015 - Mar 2017
This position was focused on supporting the admissions process to ensure we recruited and enrolled qualified applicants. I performed background checks, conducted group and one-on-one interviews, reviewed applications, and recommended candidates for enrollment. Selected Contributions:♦ Drove significant revenue growth by recommending more than 50 applicants for successful enrollment, producing ~$50K each.♦ Improved collaboration and goal tracking by planning and conducting employee outings, stand-up meetings, and student events.♦ Enabled in significant increase in nursing student recruitment by updating presentations used by recruiting and admissions staff; coordinated nursing orientations, enrollment, and class scheduling.♦ Obtained high levels of referrals from enrolled students for prospective applicants.
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Lincare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Insurance Coordinator
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May 2014 - Sep 2015
I used my organizational skills to generate a high volume of daily Excel reports and referral documentation—including authorizations, prescriptions, and medical necessity forms—for ~100 patients. I also completed insurance verifications, authorizations, and notifications to meet monthly targets.Selected Contributions:♦ Communicated with large volume of patients, physician offices, and other Lincare centers via phone, email, and in person to resolve outstanding accounts.♦ Maintained up-to-date records in CPR+ database, including contacting referral sources, obtaining patient information, and gathering documentation.♦ Partnered with dieticians to facilitate patient enrollment in programs and coordinated referrals to other centers to effectively meet patient needs.
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Hire Dynamics
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United States
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Staffing and Recruiting
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400 - 500 Employee
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Inbound Customer Service Representative
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Feb 2014 - Jul 2014
In a busy call center, I handled approximately 50 calls daily to address customer billing issues, which included implementing appropriate payment plans, extensions, and adjustments to enable the customers to meet their obligations.Selected Contributions:♦ Recommended money management and savings products/services based on specific customer needs.♦ Worked in collaboration with team members to drive customer retention rates. In a busy call center, I handled approximately 50 calls daily to address customer billing issues, which included implementing appropriate payment plans, extensions, and adjustments to enable the customers to meet their obligations.Selected Contributions:♦ Recommended money management and savings products/services based on specific customer needs.♦ Worked in collaboration with team members to drive customer retention rates.
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Binson's Home Health Care
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Customer Service Specialist, Enrollment/Authorization Team
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Jun 2013 - Jan 2014
I communicated with new patients to provide information, answer questions, and process enrollments. On a regular basis, I was called upon to leverage my problem-solving methods and skills to obtain missing order information. Together with my team, we produced 600-800 orders daily for warehouse shipping. I communicated with new patients to provide information, answer questions, and process enrollments. On a regular basis, I was called upon to leverage my problem-solving methods and skills to obtain missing order information. Together with my team, we produced 600-800 orders daily for warehouse shipping.
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Wright & Filippis
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Customer Service Representative, Diabetics
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Apr 2008 - Mar 2013
I conducted in-person and phone interviews with potential service representatives, achieving an 85-100% call service level vs. the minimum standard of 80%. I conducted training and ensured new CSRs received necessary tools to meet goals, successfully mentoring and coaching a team of 14 on order processing and daily workflow organization. I conducted in-person and phone interviews with potential service representatives, achieving an 85-100% call service level vs. the minimum standard of 80%. I conducted training and ensured new CSRs received necessary tools to meet goals, successfully mentoring and coaching a team of 14 on order processing and daily workflow organization.
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Education
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2003 - 2008
Oakland University
Bachelor's degree, Communications
Community
