Marketing Supervisor

• Apr 2022 - Present

Specialist

• Nov 2021 - Mar 2022

-Offer personalised solution to customer passions and needs by getting to know them individually. -Communicate with local and foreign customer on a daily basis. -Provide outstanding customer service, receiving 3 great customer feedback within the first two weeks of starting the position. -Employ strategic sales skill such as cross selling and up selling to drive sales in merchandise and service while keeping the customer needs in mind. -Always stay up to date on new information on the products and services that Apple offers. -Assisted team members when necessary in handling transactions and customers. -Maintained compliance with the Covid-19 safety guidelines to ensure a safe environment within the store. Show less

Client Advisor

• Apr 2021 - Aug 2021

- Was ranked top three in sales within the second month of being on the retail floor. -Able to reach the cross selling target for a consecutive of 4 weeks. -Followed up with clients after closing sales to assess quality service and customer satisfaction. -Cultivated and maintained strong relationships through identification of client needs which increased overall sales and opportunities. -Meticulously handles POS system transactions include credit, cash, exchange, returns, and refunds to ensure seamless and accurate cash flow. Show less

International Flight Attendant

• Aug 2017 - Nov 2019

-Responsible for promoting duty-free products, lounges, and other services that the airline offers. -Organized and prioritized work to complete assignments in a timely, efficient manner. Trained to be courteous and detail-oriented. -Worked well independently and on a team to solve problems. -Remained proactive and constantly took initiative to achieve desired outcomes. -Create a good rapport with customers, especially with airline club members and VIP customers. -Responsible for promoting duty-free products, lounges, and other services that the airline offers. -Organized and prioritized work to complete assignments in a timely, efficient manner. Trained to be courteous and detail-oriented. -Worked well independently and on a team to solve problems. -Remained proactive and constantly took initiative to achieve desired outcomes. -Create a good rapport with customers, especially with airline club members and VIP customers.

Intern

• Apr 2015 - Jun 2015

Assist with marketing campaigns. -Assist the Training Manager in training sessions for sales associates. -Coordinate with other departments for admin support and ad hoc tasks. -Researched potential PR opportunities within the social platforms. -Attending and participating in meeting sessions. -Monitoring press inbox. -Assist in logging inventory for e-commerce website Lazada. Assist with marketing campaigns. -Assist the Training Manager in training sessions for sales associates. -Coordinate with other departments for admin support and ad hoc tasks. -Researched potential PR opportunities within the social platforms. -Attending and participating in meeting sessions. -Monitoring press inbox. -Assist in logging inventory for e-commerce website Lazada.