Assistant Manager

• Mar 2023 - Present

Assistant Manager

• Mar 2022 - Feb 2023

•Ensure smooth execution of end-to-end shipment by working closely with customers and internal stakeholders.•Optimized KPI through Shipment wise Carrier SI submission, on-time SI Closing & Container Validation.•Ensure accurate documentation for buyers like INDITEX & Carrefour to deliver high level of Customer Service.•Pro-actively attend queries from Suppliers, destination country & Buyer as the primary point of contact.•Actively communicate with stakeholders to build strong relationship and gain better understanding of service needs to develop loyal and highly satisfied customer base.•On-time escalation of critical issues to concerned party for ensuring positive customer experience.•Arrange workshop to provide training for vendors and other stakeholders. Show less

Senior Executive

• Aug 2020 - Feb 2022

•Recruiting professional, involved in full cycle recruitment as group HR in the Talent Acquisition team. Successfully on boarded 7 batch of trainees.•Act as a single point of contact as Regional HR for Air Operations and Custom Handling Agent team, ensure employee satisfaction regarding people strategies.•Successfully arranged & conducted assessment centers, on-boarded 7 batch of trainees & managed other joining formalities.•Updated employee database using SAP upon confirmation/promotion & generate SAP ID for new joiners.•Worked on “Employee Retention Policy project” in my role as group HR to create strategies for successful employee retention. Show less

Management Trainee

• Oct 2019 - Jul 2020

•Smoothly executed National Career Fair 2019 partnering with North South University in order to represent the organization to potential candidates.•Executed HR events including Orientation program for new joiners, ensuring on time logistical arrangements.•Employee File vault management.•Successfully accomplished a month long cross functional Customer Relationship Management project with OBhai Solutions Ltd.

Human Resources Intern

• Jun 2019 - Sep 2019

-Assisted in recruitment and Assessment Centers. -Assisted in data management, book keeping and adjustment of different payroll items using 'Luminous'. -Assisted in recruitment and Assessment Centers. -Assisted in data management, book keeping and adjustment of different payroll items using 'Luminous'.

General Member

• Dec 2017 - Jan 2019

-As an active member of NSU Communications Club, I have participated in impromptu vocal projects, to share real life experiences which has improved my verbal communication & listening skills. -Organized events like "Wordsmith" & "Wordshop" with club members to enhance written communication skills. -As an active member of NSU Communications Club, I have participated in impromptu vocal projects, to share real life experiences which has improved my verbal communication & listening skills. -Organized events like "Wordsmith" & "Wordshop" with club members to enhance written communication skills.