Experience

ANS Solutions
• United States
• Insurance
• 1 - 100 Employee
• Referral Coordinator

  • Nov 2022 - Present


Robert Wood Johnson University Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Receptionist

  • Jan 2022 - Nov 2022

  The Robert Wood Johnson University Hospital (RWJUH) is an American 965-bed hospital with campuses in New Brunswick and Somerville, New Jersey, and serves as a flagship hospital of RWJBarnabas Health. RWJUH New Brunswick is the flagship cancer hospital of the Rutgers Cancer Institute of New Jersey and the principal hospital of Rutgers University's Robert Wood Johnson Medical School. Its Centers of Excellence include cardiovascular care from minimally invasive heart surgery to transplantation, cancer care, and women's and children's care including The Bristol-Myers Squibb Children's Hospital at RWJUH, which has several areas of pediatric care. The hospital is also a Level 1 trauma center and serves as a national resource in its ground-breaking approaches to emergency preparedness.As a Receptionist, I team up with the security guards and supervisors to ensure that all patients and visitors are properly following hospital rules and protocols. My other duties involved:• Greeted patients/visitors and assisted them by providing information• Created passes for visitors and instructed them to perform certain tasks prior to visiting patients• Handled and transferred calls to various units, informed visitors about rules and regulations, and directed them to correct units

• Patient Monitor

  • Jun 2021 - Jan 2022

  As a Patient Monitor, I got trained to work with patients hand in hand to ensure safety and high quality patient care as well as work with the nurses and provide them with patient's documentation. My duties involved:• Managed and maintained patient rooms, shared living areas and nursing stations • Assisted in organizing medical record keeping, documenting before, during and after switch • Monitor and document patients to detect harmful/unusual behavior and report back to professional staff



Rutgers Learning Center

• Office Manager

  • Sep 2018 - May 2022

  Rutgers Learning Center is a local institution which support and enrich student learning through free services for students seeking to enhance their academic careers. Housed in the Office of the Provost at Rutgers-New Brunswick, the Learning Centers also partner with faculty and staff who are interested in learning new instructional strategies or developing additional methods of support for their students. As an office manager, I work closely with my other colleagues to ensure that the students are able to get the services that they need as well as perform other duties such as: • Maintained and collected data on incoming and outgoing students • Scheduled group & 1:1 tutoring, academic coaching, and writing coaching appointments for students • Monitored tutors’ weekly schedule • Assist school management in performing daily administrative tasks, create effective school policies, ensure they are being implemented • Managed schedules and oversaw daily operations



Prevention Links

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Recovery Support Intern

  • Jan 2022 - Apr 2022

  Prevention Links is a private, not-for-profit organization. With community being defined as any environment where people live, work, or learn, the goal of Prevention Links is to pull together all available resources to eliminate the deleterious effects of drugs, alcohol, violence, and inadequate educational and health institutions in our communities. As a recovery support intern, I was trained to spread awareness about substance use disorder that has such an impact on the youth and their family. I provided information about our program to other organizations in order to create a partnership. I was involved in several other obligations, such as: • Raised awareness about substance use disorder among the youth and their family members • Conducted presentations about the company’s mission to community leaders, youth, and families • Assisted in providing trainings to professionals, created and provided them with certificates after attending training • Partnered with schools, treatment providers, and detention centers to provide our services



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Customer Service Associate

  • Aug 2020 - Jun 2021

  Walgreen Company (Walgreens) is a global American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services. As a Customer Service Associate, I was trained to be cooperative and provide excellent customer service as well as organize several departments at the same time. I was involved in a variety of obligations. Some of them include (but are not limited to): • Help customers based on their needs whether it is through phone calls or on the floor. • Help restock items, manage inventory, photo department and cashier. • Train new employees and work as a team to raise donations for various charities.



Endurance Rehabilitation and Wellness Center, PC

• 1 - 100 Employee

• Physical Therapy Aide

  • Aug 2018 - Mar 2019

  Endurance Rehabilitation and Wellness Center, PC is a licensed therapist-owned and operated private/local practice providing Physical and Occupational Therapy Services. I was trained to work hand in hand with the therapists and assist them in their job as they provide care for the patients while also establishing a relationship with the patients myself. Some of my duties included: • Prepared treatment area, patient, equipment/materials, and performed procedures under physical therapist or assistant supervision • Educated patients by demonstrating proper use of equipment exercise routines • Handled patient appointment scheduling, billing, and insurance information to maintain current and accurate information • Trained new on-boarding aides



JCPenney

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2015 - Sep 2018

  JCPenney is an American department store chain with hundreds of location nationally. The company aims to ensure customer satisfaction by providing low prices everyday. I was trained to sell and promote merchandise while also building relationships with customers. As a sales associate, my duties involved: • Enter customers’ transaction into computers for records and issue computer-generated receipts • Confer with customers by telephone or in person to provide information about products or services, take orders and cancel accounts • Restocked items, managed inventory, and cash register • Trained new employees and worked as a team to raise donations for various charities