Nurul Syahmina

System Support Engineer at ServerFreak Technologies Sdn Bhd
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Contact Information
Location
MY
Languages
  • Malay Native or bilingual proficiency
  • English Limited working proficiency

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Credentials

  • Ai & Big Data Conferences for Data Engineers [ABCDE] Singapore
    UNLOCK DESIGN INTERNATIONAL Sdn. Bhd.
    Jul, 2021
    - Sep, 2024
  • Get to know your customers with Google Analytics
    Google
    Jul, 2021
    - Sep, 2024
  • Strengthen your online presence with Search Engine Optimisation (SEO)
    Google
    Jul, 2021
    - Sep, 2024
  • cPanel & WHM System Administrator I Certification Exam (CWSA-1)
    cPanel
    Sep, 2022
    - Sep, 2024
  • cPanel & WHM System Administrator II Certification Exam (CWSA-2)
    cPanel
    Sep, 2022
    - Sep, 2024
  • cPanel & WHM Administrator Certification (CWA)
    cPanel
    Apr, 2022
    - Sep, 2024
  • cPanel Professional Certification
    cPanel
    Apr, 2022
    - Sep, 2024

Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Support Engineer
      • Aug 2022 - Present

    • Internship
      • Mar 2022 - Oct 2022

      Install and configure computer applications.Monitor and maintain computer networks.Configure operating systems.Resolve issues related to the network. Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems. Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.Resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.Help companies deploy new software or hardware systems.

    • IT Services and IT Consulting
    • Web Designer
      • Nov 2020 - Present

      Fixing any functionality issues, including the removal of “dead links” Updating and maintaining the site Integrate software components and third-party programs Verify and deploy programs and systems Troubleshoot, debug and upgrade existing software Fixing any functionality issues, including the removal of “dead links” Updating and maintaining the site Integrate software components and third-party programs Verify and deploy programs and systems Troubleshoot, debug and upgrade existing software

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Mobile Application Developer
      • 2020 - 2020

      An android app with a compilation of notes with minimalist design for accounting students. Using nativescript. An android app with a compilation of notes with minimalist design for accounting students. Using nativescript.

    • Animation and Post-production
    • 1 - 100 Employee
    • Web Developer
      • 2019 - 2020

      Developed Textbook loan management system (SPBT) for back end and also designed for UI for front end.

    • Android Developer
      • 2018 - 2019

      Developed an android apllication named MyDoa. Various of Doa and Al-Mathurat in an app compatible with android 4.0 and above

    • Web Designer & Internet Marketing
      • Aug 2019 - Dec 2019

      Create website designs, produce sample sites, and do digital retouching, image editing, propose innovative and out of the box interactive designs accompanied by high-quality UI designs, graphics, mock-ups, and layouts. Create website designs, produce sample sites, and do digital retouching, image editing, propose innovative and out of the box interactive designs accompanied by high-quality UI designs, graphics, mock-ups, and layouts.

    • Web Designer & Internet Marketing
      • May 2019 - Aug 2019

      Write, design, or edit web page content, or direct others producing content and maintain an understanding of current web technologies or programming practices through continuing educations, reading, or participation in personnel workshops. Write, design, or edit web page content, or direct others producing content and maintain an understanding of current web technologies or programming practices through continuing educations, reading, or participation in personnel workshops.

    • Substitute Teacher
      • Aug 2018 - Sep 2018

      Substitute teacher for around 1 months. Provide instruction and managing classroom environments in absence of the regular teacher. Perform all of the duties of the teacher that are subbing for. Substitute teacher for around 1 months. Provide instruction and managing classroom environments in absence of the regular teacher. Perform all of the duties of the teacher that are subbing for.

Education

  • Universiti Teknologi MARA
    Bachelor, Computer Science
    2020 - 2022
  • Universiti Teknologi MARA
    Diploma, Computer Science
    2017 - 2020

Community

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