Experience

Interbase Resources Sdn Bhd

• Malaysia
• Technology, Information and Internet
• 1 - 100 Employee

• E-Commerce Executive

  • Jan 2023 - Present

  - Manage fast-growing e-commerce sales and marketing of large brand owners- Responsible to drive, develop and carry out strategic E-Commerce marketing plans- Manage day to day ecommerce platform (Lazada & Shopee) operations, updating and uploading, assist with product photography, transaction, and coordinating delivery.- Build relationships marketplace account managers, and supplier.- Conduct Live Streaming on Tiktok once a week.

• Sales Admin & Support Executive

  • Aug 2019 - Present

  - Manage day to day ecommerce platform (Lazada & Shopee) operations, updating and uploading, assist with product photography, transaction, and coordinating delivery.- Build relationships marketplace account managers, and supplier;- Manage day-to-day customers inquiries and resolve customer Q&A via social media, email, and phone.- Update back-end, customers records, customer service issues after each customers interaction.- Prepare Helpfile Guide for both merchants and buyer reference- Work closely with the technical & sales team for all service- Conduct Live Streaming on Tiktok once a week. Show less



Umobile IOI Mall

• Retail Sales Assistant

  • Jan 2018 - Jan 2019

  - Selling and promote umobile postpaid and prepaid plan. - Selling smart phone and mobile accessories - Process transaction . - Assist and serving customers to purchase products they desire - Selling and promote umobile postpaid and prepaid plan. - Selling smart phone and mobile accessories - Process transaction . - Assist and serving customers to purchase products they desire

• Student Internship

  • Jun 2018 - Sep 2018

  - Create product posting on Lelong.my websites - Do packaging process in the warehouse - Monitored and checking any changes of the websites - Create product posting on Lelong.my websites - Do packaging process in the warehouse - Monitored and checking any changes of the websites



Epicentre Lifestyle Sdn Bhd

• Retail
• 1 - 100 Employee

• Sales Assistant

  • May 2016 - Sep 2016

  - Responsible for selling of App,e products, up selling and cross selling. - Achieving sales targets and meeting company's objectives. - Support in all aspects of sales and operational activities. - Provide complete sales solutions and service experience for the customers. - Promote total brand image of company in a team - Responsible for selling of App,e products, up selling and cross selling. - Achieving sales targets and meeting company's objectives. - Support in all aspects of sales and operational activities. - Provide complete sales solutions and service experience for the customers. - Promote total brand image of company in a team