Experience

Insite MY Innovations Sdn Bhd

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Executive

  • Jun 2019 - Present

  1. Execute test cases and perform internal application usability testing to ensure quality of change request based on user requirement 2. Assist user on User Acceptance Testing 3. Work closely with development team to resolve the reported issues from executed tests 4. Identify all possible testing scenario and complete within the agreed timeline 5. Do Data Quality Assurance to make sure there is no variance between system and expected result from user 1. Execute test cases and perform internal application usability testing to ensure quality of change request based on user requirement 2. Assist user on User Acceptance Testing 3. Work closely with development team to resolve the reported issues from executed tests 4. Identify all possible testing scenario and complete within the agreed timeline 5. Do Data Quality Assurance to make sure there is no variance between system and expected result from user



United Overseas Bank Limited (UOB)

• Project Coordinato and Branch Support

  • May 2018 - Dec 2018

  1. Do the documentation for tagging project 2. Compile the branch documents and information for update 3. Ensure the branch revert the document followed by the dateline 1. Do the documentation for tagging project 2. Compile the branch documents and information for update 3. Ensure the branch revert the document followed by the dateline



BusinessQuest.com Sdn Bhd

• System Tester

  • Sep 2017 - Mar 2018

  1. Doing system testing before launch 2. Record the issue from clients and integrate in Excel 3. Consult, train and support the end user 4. Perform functional requirements and live testing of various User Request Systems and projects 5. Execute Unit Testing, User Assessment Testing and System Integration Testing 6. Test new implementation and change request by client 7. Clearly and concisely logs and tracks details of solutions provided to resolve client issue 8. To ensure client’s service requests, enquiries, issues and feedback are logged and resolved on time 9. Follow-up and have strong sense of urgency and responsibility for all cases to ensure complete closure and maximum customer satisfaction 10. To provide technical remote support when and if applicable 11. Liaise with client to get their business requirements 12. Liaise with the programmers to debug 13. Provide testing after customizations and identifying bugs and errors Show less