Nurhidayatullah Amira
Operation Assistant at Jovian Mandagie Sdn Bhd- Claim this Profile
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Bio
Experience
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Jovian Mandagie Sdn Bhd
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Apparel & Fashion
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1 - 100 Employee
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Operation Assistant
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Mar 2021 - Present
-Assist and managing daily operation of Jovian Dropship Program-To assist on recruiting more new dropshipper on monthly basis-To assist daily fulfillment for all order under dropshipper and VIP personalshopper-To keep record tracking number-Assist superior in preparing reports on daily and monthly sales and stockmovement report-Assist and help superior to explore ways of improving existing product thatmay help to increase profit-Assist superior preparing and managing marketing plans Show less
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Customer Service Assistant
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Dec 2020 - Mar 2021
-To answer and assist all type of customer's inquiry from all platform such asEmail, Whatsapp, Direct Message on Social Media, Phone Call andTelegram-To fully handle Jovian RTW inquires-To ensure that all customer's are entertained-Keep records all payment through daily sales-Liaise with Finance Department regarding payment and refunds-Liaise with Retail Department on any kind of customer's feedback-Report to manager on duty on stock availability-Cooperate with Retail and Warehouse Department on the stock allocation Show less
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Public Works Department Malaysia [Jabatan Kerja Raya Malaysia]
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Shah Alam, Selangor, Malaysia
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Corporate Officer
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Dec 2019 - Mar 2020
-CPAB Officer and Manage management of pubic complaints -Administration -Data Entry -Helping in Human Resource management matters -Planning and implementation of the integrated management system -Coordinating and monitoring the performance achievements of risk management -CPAB Officer and Manage management of pubic complaints -Administration -Data Entry -Helping in Human Resource management matters -Planning and implementation of the integrated management system -Coordinating and monitoring the performance achievements of risk management
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Kiz Print Sdn Bhd
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Shah Alam, Selangor, Malaysia
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Customer Service Officer
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Apr 2018 - Sep 2018
-Assisting customer -Closing sales -Attending inquires in phone call, whatsapp and email -Manage product and work with team member -Assisting customer -Closing sales -Attending inquires in phone call, whatsapp and email -Manage product and work with team member
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Pusat Asuhan Tunas Islam (PASTI)
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Shah Alam, Selangor, Malaysia
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Teacher
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Jan 2015 - Dec 2015
-An educator and mentor -Provide stimulation for kinder garden's activities either directly or indirectly -Do interesting activities -An educator and mentor -Provide stimulation for kinder garden's activities either directly or indirectly -Do interesting activities
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Education
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Universiti Teknologi MARA
Bachelor of Administrative Science -
Universiti Teknologi MARA
Diploma of Public Administration